Diamond

Vinson

OBJECTIVE

My objective is to further my career in customer service by using my current experience of 16 years.

ADDRESS

**** *********** *****. ***#***

Canton MI,48187

United States

PHONE

734-***-****

EMAIL

adtzdk@r.postjobfree.com

WEBSITE

N/A

EXPERIENCE

August 2012– April 2018

Swing Manager • McDonalds • Westland, MI

April 2018– October 2020

Front Desk Agent • Residence Inn (Marriott) • Novi, MI

March 2021– Current

Front Desk Agent/Sales Assistant • Holiday Inn Express & Suites • Plymouth, MI

Experienced in guest service in the retail industry with an excellent background in management skills, food service and recently hospitality. Action-oriented with strong ability to communicate effectively with customers and team members. In total I have 14 years of customer service, Three of those years I doubled in retail, and 6 of those years were spent working in management. As of the last 4 years I have been working in hotel & hospitality. I pride myself on bringing excellent customer service to the guest going above and beyond in whatever they may need.

EDUCATION

Churchill High School, Livonia MI

Honor Roll Freshman (2004) to Junior year (2006) 3.2 GPA Participated in the Creative Arts Program (C.A.P.A) as a Dance major.

COMMUNICATION

Quick learner, Excellent communication, Training and development Cashier, Floor management, Excel in customer service, Experienced in hotel industry.

LEADERSHIP

Six years in management leading a team daily in sales and customer service. I am skilled in working with others in small and large tasks making sure everyone is focused and diligent.

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