Entry Clerk Data

STARKISHA MASON-EALY

**************@*****.*** 909-***-****

Colton, CA 92324

Summary

Motivated and always seeking opportunities to support the department and pursue deeper knowledge about the field. Well-versed in checking time, leave and contribution amounts. Organized and resourceful problem-solver with good multitasking skills. Skills

Flexible

Active listening

Data entry

Excellent communicator Computer competency Excel proficiency Numeracy skills Maintaining files Customer Service Problem solving Team Player Answering phones Fax Scanning/Printing

Experience

Cashier/uhaul associate

Globe oil gas station- Pomona,CA 03/2022-current

Charge customers for gas, car accessories, snacks and other items. Clean bathrooms, clean gas pumps, organize cooler, check and put away orders, uhaul rentals/returns, clean uhaul PayrollAssistant/Receptionist K.S.ProsMoreMoneyTaxReturnsLLC-SanBernardino,CA 01/2018-06/2020

Managed payroll for hourly and salaried employees. Verified available hours against listed amounts when calculating leave time. Established employee payroll files and updated existing files with new information. Identified, researched and resolved issues with hours worked. Administered payroll for over 10 employees Bi-weekly using Excel and Sure Payroll. Efficiently handled any payroll discrepancies with employees. Protected payroll operations and maintained employee confidence by keeping information private.

Analyzed accounts to discover discrepancies and resolve all issues promptly. Prepared reports by compiling summaries of earnings, taxes, deductions, leave, disability and nontaxable wages. Changed employee tax status and withholding information as necessary. Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator. IHSSProvider DepartmentofSocialServices-Pomona,CA 03/2018-06/2020 Supervised medication administration, personal hygiene and other activities of daily living. Delivered high level of assistance with cooking, meal preparation and shopping. Ran errands for clients and drove to appointments to maintain wellness and support daily living needs. Maintained clean and well-organized environment to promote client happiness and safety.

Data entry, calculating and approving work hours, vacation,and sick time. Approving time sheets, and correcting time sheet errors.

CustomerServiceRepresentative CitrusCommunitycollege-Glendora,CA 11/2017-02/2020 De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Answered calls and directed to designated individuals or departments. Assessed customer needs and upsold products and services to maximize sales. Escalated customer concerns, store issues and inventory requirements to supervisors. Cashier/CustomerServiceAssociate 99CentOnlystore-Pomona,CA 09/2016-11/2017 Prepared daily cash register drawers by carefully counting out correct change levels and documenting totals. Trained new team members in cash register operation, stock procedures and customer service.

Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.

Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.

Education and Training

Citrus Community College Glendora, CA 06/2020 Associate of Arts: Liberal Arts And General Studies

References

Personal References provided upon request

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