Service Representative Customer
Resume:
Objective
Gekiya Moore
Customer Service REPRESENTATIVE
Experience
Call Center Representative
Higher Response Marketing - Saint Augustine, FL
●Exercised proper phone etiquette in making and receiving calls
●Sold time share, vacation and cruise line packages
●Answered customer questions and relayed package information
●Processed credit card payments using company computer system
Assistant Manager
Circle K Corporate - Saint Augustine, FL
●Worked as third shift store manager, supervising shift staff
●Greeted customers and provided customer service
●Responsible for cash exchange, lottery sales, alcohol inventory and all money order sales
●Reconciled registers and counted safe contents at end of shift
Customer Service Representative
Sequium Asset Solutions - Georgia
●Dept collection agent/ customer service representative duties were as followed:
●Answer all outbound and inbound calls in a professional and timely manner
●Process DC, CC, or CHECK payments for customers looking to clear pass due bills
●Notate every account that I make human contact with.
find payment plans that meets customer needs in order to get debt cleared
●File and update customer information by computer system.
●Meet team and daily goals by the day, week and month
Line Cook and Prep Cook
Panera Bread - Marietta, GA
●Start Am. Shift by 6am. Set up the sandwich and salad line.
●Post date all open food.
●Cook eggs and sausage, grab breads for the line from bakery.
●Pull all soups and oat meal to set inside thermopile.(warmer)
●Make sure barista is ready and stocked for easy driver thru flow.
●Prep avocado, cilantro, cheese and cumbers.
●End of shift, stock and clean so that the next shift has an easy flow.
Cook
Zoes Kitchen, Inc. - Atlanta, GA
●Cook all meals in a timely manner while following new covid guidelines. Start All prep work for grill area
●(salmon, shrimp, roll ups, veggies, lamb, steak,chicken ..etc) keep food area stocked fully through outthe shift.
Crew
Moe's Southwest Grill - Marietta, GA
●Cook, prep, cashier, close store, open store count down register, provide friendly customer service, etc.
Pantry/pastry Cook
Maggiano's Little Italy - Atlanta, GA
●Prepare all desserts, salads and breads. Keep station clean at all times. Follow all of the chef's protocols to ensure health guidelines for our customers and staff's safety. Make all food in a timely manner.
●Work closely with other kitchen staff and chef to ensure all orders are correct, cooked to customers satisfaction and to keep a steady flow and so everyone is on the same page.
●Clean up and break down station at the end of night. Prep for next shift.
Cook
The French Market and Tavern - Atlanta, GA
●AM cook. prep all food for shift. Cook from scratch kitchen meaning follow all recipes and new CDC guidelines.
●Keep area clean, get food out in a timely manner.
●Help BOH with kitchen duties and side task when kitchen slows down.
●Work as a team.
●Work closely with chef and kitchen lead.
Pantry/ Pizza Cook
Yard House - Atlanta, GA
●Run my own station (pantry & pizza)
●Cook all food in a timely manner, check plate presentation, and food quality.
●Follow all recipes.
●Prep food ahead and enough for your shift as well as the other shift on down times.
●Follow ALL CDC guidelines when handling food for the safety of staff and our guest.
●Work closely with our chef, exec. Chef, and cooks, to ensure an easy flow in B.O.H.
Skills
• Call Center
• Customer Service
• People oriented with excellent communication skills
• Highly organized, able to multi task well
• Self starter, fast learner, problem solver
• Microsoft Excel
• Microsoft Word
• Restaurant Experience
• Shift Management
• Cooking
• Kitchen Experience
• Host/Hostess
• Time Management
• Store management
My objective is to obtain a position that will enable me to utilize and expand my skills and experience with a company that offers room for advancement
C O N T A C T
***********@*****.***
Atlanta, GA 30339
E D u c a t i o n
ASSOCIATE IN BUSINESS MANAGEMENT
ATHENS TECHNICAL COLLEGE - ATHENS, GA
DECATUR HIGH SCHOOL - DECATUR, GA
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