Leilani Lord
**** ***** ********* ****** *** * A
Chicago, Illinois 60637
************@*****.***
Experience
Customer Service Representative, American Customer Care, Dubuque, IA
April 2012 – June 2013
●Assisted major companies in product defect
●Recorded damaged products of specified stores
●Investigated injury to customers
Package Handler, Nordstroms Warehouse, Dubuque, IA
February 2012 – March 2012
●Packed and unpacked incoming merchandise
●Tagged items
●Labeled merchandise to be distributed to store
Customer Service Representative, Focus Telecommunications, Dubuque, IA
September 2010 – January 2012
●Provided information about products and services
●Billed customers
Cashier, Jamba Juice Bar, Chicago, IL
June 2008 – April 2009
●Take orders
●Prepared beverages
●Serve Food to customers
Office Assistant, P & R Glass Services, Chicago, IL
January 2007 – March 2008
●Assisted customers
●Placed orders for glass products
Education
GED Testing, Chicago Illinois
GED Certificate
Computer Skills
Typing 30 W.P.M