GEETHALAKSHMI J

Airport Customer Service Executive

Chennai, Tamil Nadu +919********* adtz9j@r.postjobfree.com Highly engaged Airport customer service executive with more than 3 years of experience as Aircraft ground support, a growth-oriented person willing to work in a progressive organization where my skills are effectively utilized to improve the organization's growth and success. It is my goal to bring my skills to a respected organization to continue developing my knowledge and expertise.

AIR INDIA AIR SERVICE LIMITED - AIASL

Aircraft Customer Service Executive August, 2019- Present Responsible for checking in passengers and creating boarding passes. Announced & provided information on arrival & departure times, boarding procedures, gate changes and carry-on regulations.

Handling transaction in a timely manner over sales, delay, cancelled flights. Assist with additional documentations required for international flights. Maintain ongoing communication with management team to ensure understanding of market trends, customer needs, product offerings.

VR Career Solution

HR RECRUITMENT August, 2018- July, 2019

Learned new skills and applied to daily tasks to improve efficiency and productivity Actively listened to customers, handled concerns quickly and escalated major issues to upper management.

MS OFFICE-O365

Adobe Illustrator

AutoCAD

Catia

Node. JS

Communication

Analytical Ability _ Data Analysis

Customer Support

Project Management

WORK EXPERIENCE:

SKILLS:

Bachelor of Engineering- Aeronautical Engineering - 7GPA 2013- 2017 KCG College of Technology - Chennai

EDUCATION:

CAREER SUMMARY

INTERESTS

Technical Author

Technical Illustrator

Customer Service Executive

AUTOCAD

CATIA

AIRFRAME

HOBBIES

Listening music

Reading books

DECLARATION:

I hereby declare that the information given above by me is true to the best of my knowledge. Date :

Place : Chennai

Yours’s Sincerely,

Geethalakshmi J

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