IT Infrastructure Engineer

Mr. Swamy Ratan Mada

adtz9a@r.postjobfree.com

adtz9a@r.postjobfree.com

Tel. 061*******

MTCNA & SAP B1

South African ID Holder

Summary:

A Dynamic professional with +10 years of strong work experience in Information Technology Industry.

Fully committed to providing the highest possible standards of IT service and support. Technical Management Activities including, IT Management, and Server level Application support, Technical Customer Support etc.

Proven ability to Troubleshooting all branches and franchisees medium to complex queries to achieve optimum performance levels.

Deliver IT user support, providing superior customer services while ensuring high level of satisfaction to the customers.

Self-starter; can be depended on to complete a task under minimal supervision.

Strong Communication Skills combined with the confidence to work in a challenging and fast paced environment

A key focus on achieving the profitability of the organization with optimum utilization of resources.

Technical summary:

SAI Computers Certified Diploma In Hardware & Network Professional.

ITIL V3 foundation Certification

CCNA Certified.

MTCNA (Mikrotik)

Networking Operating System: Win 2000 Server, Windows 2003 server and Work Station Administration

LAN Wan Course From Silicon Unisys Ltd.

Hardware: IBM, Compaq / HP, Dell Servers,

Operating System: Win XP, Windows 2k, Windows 2003, Red Hat Linux

HP & Dell Vmware with Fibre Channel Storage .

Networking: Cisco routers 2811, Tec Route Router, Zyxel Switches: HP Manageable Switch L3

FIREWALL: Clustered The Firewall (As Master – Slave) Firewall (Fortinet 110c) Creating policy, opening port, maintaining security by blocking url.

Application:

Complete knowledge of setting up ODIN systems from scratch, Complete knowledge of order routing process & broadcast, Complete Knowledge of Fastrade System IBT Knowledge of all components required to implement & troubleshoot such systems like

ODIN Manager ver 10.0.0.2 with all relevant patches.

SQL 2000,2005,2014 enterprise with database creation,Backup,HA,etc

Monitoring NSE/BSE/MCX/CODEX/CDS links for any connectivity related issues

Configured Mcx & Ncdex Router with Lease line & Vsat Connectivity

Implementing TAP server and Implementing UAT servers for product testing by RMS.

Clarifying any doubts for RMS by Coordinating with vendors like FT.

Following change management process for implementing any patches released by vendor from time to time.

Informing all the concerned about the changes & impact it may have on production.

Backup of critical database before applying any patches.

Regular performance monitoring of all servers to proactively identify issues.

Recommend corrective actions like RAM up gradation, SAN storage space in a timely fashion

Administration of Leased line, connectivity, PRI, BRI (ISDN) & E1 line

Experience with VMware configuration & administration,

Win2k3 installation with RAID configuration

Trading Software: BSE Bolt, NEAT, ODIN, MCX, NCDEX, online trading software, NSDL, CDSL, Omnesys, FT STP, NSDL STP, NSE-IT STP, Protector, MCX currency derivatives, e-Hastakshar.

Professional Experience:

Now working With Infystrat software cape town

From September 2019 – till Present.

Roles and Responsibilities:

Perform Daily BOD & EOD Activities with Check Backup, Network Connectivity, and Servers Health report, create report.

Servers, VMware,Firewall, Router and switches networks connectivity for users.

Data Migration to cloud (Data center)

Manage, guide and refine software delivery processes in a dynamic organisation.

Engage with Directors, business and technical personnel.

Reporting into the Technical Director.

Create and maintain Documents like Inventory, Infrastructure Diagram, (network).

Manage scheduling of resources to facilitate timeous service delivery.

Engage with business to manage expectations.

SAP Business One installation, (ERP Solutions)Troubleshoot,&

SAP Basis Consultant (user creation,password reset,Backup,DB cleaning,Monitoring & Day to Day activites,support to the user etc

SAP Assign Roles,Profile Generate,Copy cliet,Remote copy etc

Raise Incident Tickets on Salesforce

Co-ordination with Vendors (Outsourced) for Hardware services, License updating, Lease line for OEM Products and Reducing costs on Products.

Weekly Report from the Team .

Application like Kronos(Payroll)and Accsys.

Design software Solidwork Application Installation and support.

Veeam Backup Software management

Office 365 installation & Support & troubleshoot.

Support for Sharepoint and Metastorm &Syspro .

Manage the output of the IT team and what they can deliver.

Value C Consultant Pvt Ltd. AS IT INFRASTRUCTURE MANAGER

From 1st May 2017 - Jan 2019

Roles and Responsibilities:

Perform Daily BOD & EOD Activities with Check Backup, Network Connectivity, and Servers Health report, create report.

Manage, guide and refine software delivery processes in a dynamic organisation.

Engage with Directors, business and technical personnel.

Reporting into the Technical Director.

Create and maintain Documents like Inventory, Infrastructure Diagram, (network).

Manage scheduling of resources to facilitate timeous service delivery.

Engage with business to manage expectations.

Manage the output of the IT team and what they can deliver.

Meetings with Internal & External Stakeholders for updates

Critically assess business and technical specifications for clarity and completeness.

People Management (Team Management) & train them .

Bridge the divide between the legal and the software side of the business

SAP Business One installation, (ERP Solutions)Troubleshoot,& Raise Incident Tickets on SAP Site.

Server’s & Network Devices (Firewall,router, Switches.) & SQL database HA creation.

VMware Installation, Configure Server’s and Administration, Backup.

Worked with Nxt Gen in Cloud Environment for Wgc Company.

Managing the Infrastructure & Datacentre of Client with NetMagic & Tata Datacenter

Worked on Active Directory as a Administration, Create Policy(Rights) for users

Backup Taken on Tape drive, External Hdd and on UAT server For optional.

Alternate Week Test The Backup restore on UAT server

DHCP Server,DNS,VLAN,HSRP,VRRP,Confirged,with different network on Router,Switches,Firewall & on Server etc.

Hands on windows server 2003,2012,Linux(Fedora, Centos)etc and Office 365

Co-ordination with Vendors (Outsourced) for Hardware services, License updating, Lease line for OEM Products and Reducing costs on Products.

Implementation on new Applications process, Creates Server, database,IIS server, and Supporting software .

Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes.

Get work done from the vendor (Outsourced) with dead line.

Place order for new hardware and release PO for it.And get delivered it on time.

Server, Monitoring (Health checkup),CPU,Ram utilization, Network Report.

Worked IT System and Network Engineer – with Wired-it Specialist from July 2016 to April 2017 (South Africa )

Roles and Responsibilities:

Installation Servers,Switches,Router,Firewall and Managing Client Networks Database.

Remote Support online to client and Solve the issue.

Manage CRM Call ticket .

Worked on Oracle EBS & HCM

Installation vsat,Lease line,pri line,etc Ubiquities’

Mikrotik Firewall,NAS,Sql Database, WIFI Device etc

Manage Microsoft Exchange Server.

Reporting to Director.

VMware and SAN Installation and configure.

Shilpa Stock Broker Pvt Ltd on Payroll of Newel InfoTech Pvt Ltd. As a System & Network Engineer from January 2007 to January 2016

Roles and Responsibilities:

Managing retail broking platform including online and offline trading software’s like Odin and Net Net

Maintaining BOD & EOD Activities log report and Managing all application server

Co-ordinate with vendor for software development & Connectivity Vendors too.

Perform UAT testing and deployment and Managing Odin application team.

Installed & Managing virtualization servers ( VMWARE PLATFORM )

Configured & Performing Administration in Firewall (Fortinet 110 C).

Prepare Virtualized server CPU, Memory utilization report.

Installed & Configured San Storage Device with Fibre Card

Prepare issue tracker on weekly basis for application related issues.

Configured WSUS server for windows automatic updates

Manage branches and franchisees issues related application and connectivity.

Key achievement and Handled Projects:

Successfully rollout ODIN software from 7.10 to 10.0.0.2 with zero downtime and given timeframe.

Description:1) Prepared Rollout plan

2) Conducted UAT environment for RMS department and Branches.

3) UAT signoff approval taken from business.

4) Deployed new version in production environment with approved change request.

5) Managed post implementation issues.

Applications movement at new Data Centre with zero downtime:

Description: 1) Prepared application movement plan

2) Install Odin and protector at new site for UAT (User Acceptance Test).

3) Participated in Mock session to participate in mock session for new installation.

4) UAT signoff taken from business and make live.

Disaster recovery and BCP implementation

Description:1) Setup application DR setup.

2) Tested in mock session and UAT session with business.

3) Setup online database replication for DR setup.

4) Taken business signoff.

Education Qualification:

I have completed Bachelor in Computer Science and Information Technology

(MINT Stream) from AIEM University

Personal Profile:

Marital Status : Married

Nationality : Indian

Languages Known : English, Hindi, Marathi, Gujarati and Tamil

Date: Signature

AREAS OF EXPERTISE:

Technical Management Activities

Networking & firewall

IT Application Support and Server level Application support Analyst

Monitoring NSE/BSE/MCX/CODEX/CDS links for any connectivity related issues Team Management

Quality Assurance & Problem Solver Skills

Optimum utilization of the resources & Positive outlook

Contact this candidate