Jared Gross

Cell: 240-***-**** adtz8f@r.postjobfree.com

Professional Summary

An accomplished and integrity-driven professional with a strong concentration and enormous success utilizing leadership skills and creative problem solving skills through extraordinary knowledge in variety of industries including: legal, medical, and government. Recognized as a leader with outstanding strengths in written and oral communication skills. Ability to handle confidential matters. Detail-oriented self-starter with excellent oral and written communication, organizational, time management and technical skills. Industry Expertise:

MS Office Word, MS Office Suite-XP, Digital Print Equipment, Innovative Service Technology, Invasion Billing Software, Multi-Line Switchboard, Typing Speed, 45-50 wpm, LaserJet Printers, Facsimile, Scanner, Copier, and Variety of Postage Machine.

CORE QUALIFICATIONS

Recordkeeping Influencing Skills Research

Communication Complex Problem Solving Cleaning/Sanitation

Multi-Tasking/Prioritization

Installation

Quality Assurance/Control

Team Training

Persuasive/Written

EDUCATION & CREDENTIALS

Education:

University of District of Columbia, general studies, 2004, (Washington, D.C.) Kamit Institute for Magnificent Achievers Public Charter School, Diploma, 2004, (Washington, D.C.) Microsoft Office Specialist (MOS) Word March 2006-June 2006 PROFESSIONAL EXPERIENCE

Michigan Wine and Spirits (Washington, D.C.)

July 2018- Present

Customer Service Clerk

Perform accurate and timely cashier duties, including but not limited to scanning and entering sales transaction, basic mathematical computations, making change and handling cash.

Perform required ID checks on customers and notifies management of violations, concerns, etc.

Comply with state and company regulations regarding sales transaction and established procedures.

Restock shelves and fill coolers with new merchandise.

Perform periodic inventory of stock on hand.

Assist customers in selection of various brands of liquors, wines, ect., advises on quantity of purchases for special occasions, and help customers with carry-outs.

Perform other related duties as assigned.

Jared Gross– PAGE 2 of 2

Phone: 240-***-**** adtz8f@r.postjobfree.com

Big Bus Tours (Washington, D.C.)

February 2014 – Present

Customer Service Representative/Ticket Agent

Provides information about the company’s various sight-seeing packages and excursions available to customers.

Engage city visitors by providing phenomenal city knowledge about the tours and attractions in Washington D.C.

Promote the core values of the Big Bus Tour brand.

Monitor and maintain a safe, exciting and memorable environment for customers and team members.

Strong skills in the ability to captivate an audience while providing excellent verbal communication skills, Integrity and Trust.

Demonstrate superior abilities in handling unpleasant and stressful situations.

Collaborate with colleagues to perform hand-held credit-card transactions for available tours. ICMA-RC (Washington, D.C.)

March 2018- January 2019

Mailroom Clerk

Maintain accurate recordkeeping of all mails received using various computer systems and ensure all packages, letter, and receipts are delivered to all departments and leaders.

Provide various services with the ability to sort, group and handle large projects individually or as part of a team.

Assist with collecting mails and packages from staff and departments in the organization, including outgoing mail and packages that are sensitive and non-sensitive on a regular basis.

Collaborate with courier services and postal offices to ensure best practices with service deliveries daily.

Administer routine inventory check and evaluate inventory items for seasonal inventory items and materials.

Maintain production goals and project deadlines daily.

Responsible for printing highly sensitive material including legal and financial documents.

Assist residents using walkers and wheelchairs in compliance with facility policy.

Maintain neat and clean appearance of resident rooms. Scope Service Incorporated (Washington, D.C.)

April 2011 – July 2012

Utility Meter Installer

Provides information about the company’s various sight-seeing packages and excursions available to customers.

Engage city visitors by providing phenomenal city knowledge about the tours and attractions in Washington D.C.

Promote the core values of the Big Bus Tour brand.

Monitor and maintain a safe, exciting and memorable environment for customers and team members.

Strong skills in the ability to captivate an audience while providing excellent verbal communication skills, Integrity and Trust.

Dow Lohnes / Serco Incorporated (Washington, D.C.) April 2009 – April 2011

Mail Clerk/ Mailroom Manager

Maintain accurate recordkeeping of all mails received using various computer systems and ensure all packages, letter, and receipts are delivered to all departments and leaders.

Provide various services with the ability to sort, group and handle large projects individually or as part of a team.

Assist with collecting mails and packages from staff and departments in the organization, including outgoing mail and packages that are sensitive and non-sensitive on a regular basis.

Collaborate with courier services and postal offices to ensure best practices with service deliveries daily. LICENSURE & CERTIFICATIONS

CPR and First Aid Certified

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