Data Entry Customer Service
Resume:
Manuel Ortiz
**********@*****.***
PROFESSIONAL SUMMARY
Results-oriented, strategic sales professional with over 10 years in customer service including 5+ years of management. Self-driven, fast learner that can adapt quickly in any environment. Possesses natural leadership abilities with a competitive drive for success. SKILLS
- Data Entry
- Microsoft Office
- Social Media
- Problem Solving
- Cash Handling
- Communication and
leadership
- Attention to detail
- Product knowledge
- Works well
independently and as
a team
WORK EXPERIENCE
P&G Gillette Headquarters, Boston, MA September 2022 – December 2022 Technician
• Work closely with a team to produce millions of blades each month
• Operating and understanding procedure for all production machines
• Testing and inspecting quality of all blades before final packing
• Offered first promotion within 3 months due to fast growth and leadership abilities
• Comply with all safety and hazard regulations
• Complete weekly and monthly maintenance on all production machinery
• Present exemplary attendance and punctuality
Chelsea Pest Control, New York, NY October 2021 – August 2022 Applicator Technician Supervisor
• Licensed pesticide applicator with ability to directly identify all pest management problems and solutions.
• Drive and maintain company vehicle
• Train and manage all staff
• Strong time management/multitasking skills to complete multiple jobs per day
• Apply skillful pest control abilities to eliminate/prevent all pests in residential and commercial locations across all five boroughs.
• Weekly maintenance in restaurants and commercial businesses to uphold state regulations.
• Communicate directly with hundreds of clients to ensure customer satisfaction and uphold 5-star rating. Concepts, Boston, MA - Manhattan, NY January 2018 – September 2021 Team Lead / Skate Manager
• Created and designed operating system, look book and layout for skate department optimizing sales and customer experience
• Executing standards in recruiting, hiring and training staff
• Visual Merchandising
• Full responsibility of receiving, maintaining, and pricing inventory daily.
• Lead entire team through product releases and events
• Provided exemplary service and client relations to a list of over 100 clients. EDUCATION
- Bunker Hill Community College (Biomedical Engineering)
- John D. O’Bryant School of Math & Science
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