Sales Associate Customer Service
Resume:
Keisha Jones
*** ***** *** ****** ****, IL,*****
**************@*****.***
Purpose: My goal is to gain an employment position in which I will have the opportunity to learn new skills, to become more of a benefit to my employer.
SKILLS:
* Great communication skills
* Great interpersonal skills
* Follows directions
* SEO/ Content Management
* Typing, Microsoft, Microsoft Excel, and Fax experience
* Superior time management
WORK EXPERIENCE:
Archer Evolution 10/22- Current
Travel Agent
* Work from Home
*Digital Marketing
*Marketing Strategist
* Calling and Discusses Quotes over the phone
* Updated Website and other social media handles
*Maintaining Tax Documents and Deadlines
* Filing Customer Invoices and Inventory
*Energetic and Communication Skills with Customers
*Provide the Best Customer Service Experience
*Maintain Communication: Via social media, email, and text message
Regional Office of Education #33 105 N. E Street Monmouth, IL,61462 11/19- 10/2022
Family Educator Prenatal -Age 3
*Plan Weekly Home-Visiting Plans
*Communicate with families for caseload purpose of goal setting (via email, Facebook messenger, text messaging, and phone calls)
*Provide Activities for children from birth to age three that are developmentally appropriate
*Consistent use of Fax, Microsoft, Google Docs etc.
* Build relationships with families and the community resource representatives
* Social Media Monitoring including Facebook, with the bases of Canva
* Support Families on Caseload with Community Resources
Knox County Learning Center 192 E South St. Galesburg, IL,61401 08/18-10/19
Toddler Room Teacher
*Plans Weekly Lessons
*Communicate with Parents: Child’s basic needs, and upcoming events
*Supporting Children with activities to reach their next milestone
Anabel Huling Early Learning Center 200 S Century Blvd Rantoul, IL, 05/18- 07/18
Infant Room Teacher/Co-Teacher Toddler Room
*Change Diapers
*Assist with Lesson Plans that were created by Lead Teacher
*Communicating with parents on regular basis with needs, status and upcoming events with children
*Teaching responsibility and independence to children
*Help children to reach their next milestone
Super 8 207 S Murry Rd Rantoul, IL, 01/18- 05/18
Front Desk Attendant
*Greet guests
*Make reservations for guest in-person and over the phone
*Check in, check out guests
*File Guest information
*Send emails, faxes, and print out guest receipts
Circle K Gas Station 1295 E. Grove Ave Rantoul, IL 01/17-07/17
Cashier
*Balance register for next incoming employee
* Used lottery, gas, and snap machine
*Janitorial duties
*Trained new employees on register, and other regular duties
Monmouth Small Animal Hospital 360 N. 11th St. Monmouth, IL 07/16 to 09/16
Kennel Worker
*Walk dogs and feed animals
*Clean kennels
*Sweep, mop and other janitorial work
*Gave medicine to animals
*Cut bandages from declawed cats
Casey’s General Store 1112 W. Broadway Monmouth, IL 05/16 to 07/16
Sales Associate
*Cashier
*Maintenance
* Answer phone calls for pizza orders
*Customer service
*Facing shelves
*Balance cash register
Dollar General Store 1120 S. Main St. Monmouth, IL 09/15- 12/15
Sales Associates
* Cashier
* Recovery of items
* Mopping/ Janitorial work
* Unloading and loading food items
EDUCATION:
Galesburg High School 1135 W. Fremont St. Galesburg, IL Diploma Awarded
General Studies
Carl Sandburg College 2400 Tom L. Wilson Galesburg, IL Associates in Arts Awarded
Carl Sandburg College 2400 Tom L. Wilson Galesburg, IL Associates in Science Awarded
Western Illinois University 1 University Circle Macomb, IL Bachelors in Psychology, and Minor in Sociology
REFERENCES:
Amy Gipe
Prenatal-Age 3 Family Educator Supervisor
Regional Office of Education #33
Anthony Law
Minority Outreach/ WOC and MOD leader
Hope Neal
Early Childhood Prenatal- Age 3 Family Educator/ Family Literacy Director
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