CONTACT
Elk Grove, California United
States 95624
**********@*****.***
OBJECTIVE
Enthusiastic and honest
individual with a great work
ethic who genuinely enjoys
learning new objectives and
tackling challenges in
diverse environments.
EDUCATION
GPA: 4.15
Monterey Trail High School
Elk Grove, California
2016 - 2020
4 years in ASB
2 years in Link Crew
ASL Club Publicist
Health Science GPA: 3.6
Sacramento State
Sacramento, California
2020 - Present
Dean's Honor List for 2
years
ERIKA K PAWAR
WORK EXPERIENCE
Crew Member
McDonald's Sacramento, California
09/2020 - 11/2021
This job required utilizing exceptional customer service skills, as well as the ability to multi-task consistently. Training was given on how to work the cash register, make drinks/fries, clean/sanitize the restaurant, pack and hand out food, work with money, deal with customer feedback, keep up with COVID-19 regulations, help train new employees, and take down orders while preparing them at the same time.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Ambassador
Kaiser Permanente Sacramento, California
08/2019 - 03/2021
This position required wheelchair training, transporting patients around the facility, memorization of the structure of the entire hospital, directing members to their destination, working front desk, searching up patient rooms, delivering food trays to patient rooms, taking calls and knowing hospital codes/protocol.
Behavior Specialist
Center for Social Dynamics Rancho Cordova, California 06/2022 - Present
This position requires handling behavior issues of children with autism in a responsible and ethical manner.
Monitored children's behavior during play activities.
Assisted clinical leaders in developing behavior intervention plans for behaviors displayed by the children.
Recorded activity and noted any unusual behavior or medical issues.
Executed specific behavior plans personalized for each child and took ABC data.
SKILLS
Knowledge of medical terminology
Hospital setting knowledge
Multitasking
Analytical skills
Adaptability
Prioritization
Administrative writing skills
Fast typing
Strong verbal communication
Reporting skills
Organization skills
Professionalism
Confidentiality
Record-keeping