Hardeep Kaur

adtyu9@r.postjobfree.com Union City, CA 94587

linkedin.com/in/hardeep-grewal-241b52248 341-***-**** IT SUPPORT SPECIALIST

Detail-focused and result-oriented IT professional with extensive knowledge in troubleshooting IT related issues and effective training skills. Dedicated, organized and self-directed team player with relationship building skills. Capable of identifying potential problems for resolutions. SKILLS :

Worked with Microsoft Office skills.

Performed troubleshooting and maintenance of switching, routers and site designing.

Experienced with CST Studio Site.

Desk Support

Operating System software

Database Administration

EXPERIENCE:

COMPUTER NETWORK EXECUTIVE

T and A Solutions Patiala, Punjab May 2021 - February 2022 Key Responsibilities :

Evaluated network performance to optimize traffic flow, maintain security and improve process.

Planned, tested and supported high-availability infrastructures.

Installed security software to protect network.

COORDINATOR, EDUCATOR AND DESKTOP SUPPORT

CBSE School Barnala, Punjab March 2016 - March 2021 Key Responsibilities :

Directed, coordinated and evaluated activities of support staff within academic institutions, departments and alumni organizations.

Attended and participated in several seminars and faculty development program for career enhancement.

Supported Computer and Science Lab setup with purchase and upgrade lab equipment and new lab setup.

Plan and develop curriculum for daily instruction using Microsoft Power Point and Microsoft Word to design and deliver lecture.

Conducted Educational product training and tours for Teachers and students. ASSISTANT PROFESSOR

Kings Group of Institute Barnala, Punjab January 2015 - August 2015 Key Responsibilities :

Researched supplement materials, including books and slides for use in classroom discussions.

Attend faculty meetings and participated in student outcome assessment with departmental members.

Mentored graduate students in their training programs. ASSISTANT PROFESSOR

Lovely Professional University Jalandhar, Punjab January 2014 - December 2014 Key Responsibilities :

Supervised dissertational research work to assist research publication process.

Administrated and graded tests and assignments to evaluate student performances and monitor progress.

EDUCATION / CERTIFICATION

MASTER OF TECHNOLOGY

ELECTRONICS AND COMMUNICATION

Lovely Professional University, Jalandhar, India

BACHELOR OF TECHNOLOGY

ELECTRONICS AND COMMUNICATION

Punjabi University Patiala, Patiala, India

Advanced Diploma in Telecom