My name is Scott O'Toole and I've had my *** license since 2010. For the last 2 years I've worked selling Medicare Supplements, turning 65 and over 65, and before that I worked with Obamacare and More selling Under 65 and Ancillaries for 2-3 years. I am licensed in 48 states and have my current AHIP certification.
As you can see by my resume, I have an eclectic background in Hospitality, Entertainment, Management and Sales over 20+ years. I am particularly good at teaching and guiding in ways that can make everyone successful as everyone has different ways of learning. I am looking for an opportunity to thrive in an environment that could utilize all my assets. In regards to my Hospitality background, I' ve worked and have experience in every capacity in practically every type of venue in New York City and in Las Vegas for 15 years before I moved to Florida in 2003. Most recently, up until 3 years ago, I was working with the Levy Restaurants Group at Marlins Stadium as a Private Suite Attendant and Bartender. I took care of the private corporate suites
(catering, serving, bartending, etc. ), making sure that everything was perfect for the high-end clients. In addition, I would bartend for large special events such as large concerts and benefits as well as the MLB All Star Weekend with thousands of people in attendance.
#readytowork
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Licensed Health,LIfe and Variable Annuities Agent and Insurance Consultant Independent Agent - Coral Springs, FL
October 2010 to Present
Customize insurance programs to suit individual customers, often covering a variety of risks.
• Explain features, advantages and disadvantages of various policies to promote sale of insurance plans.
• Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts.
Guest Entertainer, Solo Singer/ Guitarist
ROYAL CARIBBEAN CRUISE LINES - Miami, FL
May 2011 to December 2014
As a solo singer/ guitarist playing nightly in the English Pubs on several ships, I traveled around the world encountering and adjusting to many diverse demographics. I incorporated my extensive Hospitality background to create a truly interactive entertainment experience, making each and every guest feel special. Food and Beverage Manager
HAWKS CAY OCEAN RESORT - Duck Key, FL
May 2008 to September 2010
WORK EXPERIENCE
Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
• Conduct meetings and collaborate with other personnel to plan menus, serving arrangements, and related details.
• Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
• Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
• Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
Bar Manager, Bartender, Server
LATITUDES OCEAN GRILL - Highland Beach, FL
December 2006 to August 2010
Supervise the work of bar staff and other bartenders.
• Plan, organize, and control the operations of a cocktail lounge or bar.
• Order or requisition liquors and supplies.
• In charge of all daily operations of bar, including hiring and training new employees.
• In addition to bar duties, had daily, high volume food sales with devoted following. Bartender, Server
BOCA RATON RESORT AND CLUB - Boca Raton, FL
November 2003 to December 2006
Bartender, Server
TUTTA PASTA RESTAURANT - New York, NY
April 1999 to November 2003
Bachelor's in Philosophy
SUNY BINGHAMTON - Binghamton, NY
• Micros POS
• Menu Planning
• Banquet Experience
• Restaurant Management
• Insurance Sales
• Serving Experience
• POS
• Profit & Loss
• Catering
• Human Resources
• Human Resources
EDUCATION
SKILLS
• Human Resources
• Management
• Management
• Forecasting
• Bartending
• Labor Cost Analysis
• Supervising Experience
• Payroll
• Culinary Experience
• Pricing
• Recruiting
• Restaurant Experience
• Merchandising
• Sales Management
• Event Planning
• Food Safety
• Budgeting
• Cooking
• Experienced bartender with extensive food knowledge and management experience.
•
I am a motivated, hard-working, dependable person who believes in treating every person the way I'd like to be treated. I take pride in doing my job to the best of my ability in addition to being a team player who is willing to help any co-worker in need of help on their job so we can treat each guest as they are special. I have learned a great deal about customer service in the past twenty years in many different areas of the food and beverage industry, as well as the entertainment field.
• Bartender, Nightclub and Restaurant
• Bar Manager, Trainer
• Server, Casual and Fine Dining
• Catering Coordinator
• Professional Entertainer, Entertainment Coordinator
• Front End Manager
Licensed 215 Life, Health and Variable Annuities Agent October 2010 to Present Food Handler CERTIFICATIONS AND LICENSES