Package Handler Customer Service

Daniya Mcshan

Chicago, IL

******.******@*****.*** l 773-***-****

Cultivated in 3 years of experience impacting positive organizational outcomes through Customer Service, Team Building, and Performance Mangement. Confident in ability to collaborate with cross-functional teams to solve complex, high stakes problems Committed to continuous improvement and contributing to team success.

Experience

University of Illinois August 2021- Present

Teachers Aid

Created study guides to Assist Students in Getting full understanding of the Coursework

Assisted in communication between students to teacher

Led Conflict De-escalation

Executed Schedule Management via Excel

Fed ex August 2020 - November 2022

Package Handler

Scanned and loaded inventory

Lifted 40+ pounds

Packed inventory

Burger King 2017-2020

Manager

Delivered Workflow delegation

Performance Management

Talent Development

Hiring

Education

University of Illinois, Gies school of Business Champaign, Il

Bachelor of Business Administration Finance May 2025

GPA: 3.0

Courses: Business Analytics, Fundamentals of operations Management, Principles of Marketing, Principles of Retailing etc.

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