Scrum Master Customer Service
Resume:
Kuldip Looking for a position as Scrum Master Kumar & Business Analyst
EXPERIENCE
New Home Star LLC, Phoenix, AZ — Division Expert
DECEMBER 2019 - JANUARY 2022
At New Home Star, I hold the position of Division Expert, selling homes for William Ryan Homes. Closed sales by guiding customers through a favorable thought process by building report with clients and realtors. Designed and updated marketing materials to hold monthly SAMI events to drive traffic. Performed quarterly competitive product evaluations for Business Plan presentations. Ensuring customers homes are being constructed properly and in a timely manner. Contacting customers on a weekly basis regarding updates and progress on their homes.
Larry H. Miller Hyundai, Peoria, AZ — Client Advisor DECEMBER 2018 - APRIL 2019
Dedicated car sales professional in both new and pre-owned vehicles. Skilled negotiator who continually transforms leads into customers, including walk-ins and e-commerce prospects. Professional team player willing to assist team members in making sales to reach the business goals of the dealership. Excellent customer service skills to make buying cars an easier experience for the customers.
KHovnanian Homes, Phoenix, AZ — Sales Advisor
JUNE 2018 - NOVEMBER 2018
Sales of new homes to prospective customers in a model home/sales center environment. Performed meets, greets and hosted model home and community lifestyle tours. Convert prospects to closed sales for clients located throughout the valley. Provide close, personal client attention and tenacious follow up to ensure best service. Prepare contracts and documentation; advise first time home-buying clients on general escrow and title procedures. EDUCATION
DeVry Univ, Phoenix, AZ — BS Technology Management JULY 2019 - JUNE 2022
New Home Star LLC, Phoenix, AZ — Sales Training Courses DECEMBER 2019 - JANUARY 2022
Hyland Bay Systems Inc, Scottsdale, AZ — New Home Sales JANUARY 2018 - JUNE 2018
DeVry Univ, Phoenix, AZ — AS Electronic Computer Technology JULY 2007 - JUNE 2009
22418 N 101st Ave
Peoria, AZ 85383
adtyos@r.postjobfree.com
SKILLS
Adept understanding of
Business Plans, Ops Cycle, and
Project Management
Proficient in Microsoft Word,
Excel, Powerpoint, Outlook and
Vizio.
Kanban, Agile Framework, PMI,
Waterfall, and Scrum.
Detailed Oriented, Excellent
Communication Skills, and
Coaching.
CERTIFICATES
Certified Scrum Master (CSM)
Road to Success - Larry H Miller
Strong Start - KHovnanian
LANGUAGES
English, Punjabi, and Hindi.
REFERENCES
Nick Czar
National VP Sales - New Home Star
500 N. Michigan Ave. - Suite 600
Chicago, IL 60611
Michael Coppers
Sales Manager - New Home Star
500 N. Michigan Ave. - Suite 600
Chicago, IL 60611
Samuel Clifton Quina
New Car Director - LHM Hyundai
8425 W Bell Road
Peoria, Arizona 85382
Dana Spencer
National VP Sales - KHovnanian
20830 N Tatum Blvd - Suite 250
Phoenix, Arizona 85050
Contact this candidate