Katie Peterson
Selma, AL
*********@*****.***
Willing to relocate to: Montgomery, AL
Authorized to work in the US for any employer
Work Experience
Customer Service Representative
Pine Belt Wireless - Selma, AL
July 2014 to May 2016
Responsible for processing customer payments, balancing a cash drawer, and handling customer service inquiries, requests and complaints related to billing, collections, and deposits. Cashier/Customer Service/Sales Associate
Belk - Selma, AL
November 2014 to May 2015
Assist in processing payment for customers.. Make sales call to bring in potential customers. Head Bank Teller
RCB Bank (Amsouth Bank) - Selma, AL
September 1997 to April 2009
Supervised teller, balanced cash boxes, balanced and counted the vault. Answering telephones, faxing, typing,and making copies, assisting customers with deposits and withdrawals. Processed change orders for customers.
Cutomer Service/Cash Office Clerk
Belk - Selma, AL
November 1998 to May 2003
Answering telephones, assisting in processing payment for customers, gift wrapping, announcement over the P A system, balanced money for the business, made out deposit slips and processing change orders for employees.
Education
Early Childhood Education Courses
Concordia College Alabama - Selma, AL
August 2007 to May 2008
Associate in Computer Information Systems
Wallace Community College - Selma - Selma, AL
August 1994 to May 1997
High school or equivalent in Course
Demopolis High School - Demopolis, AL
August 1980 to May 1984
Skills
Call Center (10+ years), Customer Care (10+ years), Customer Service (10+ years), Customer Support
(10+ years), Microsoft Office (3 years), CSR