Operations Manager Recreation Specialist

LAFE THOMAS-EASTMAN

**** *. **** ******, *****, FL 33619 • Email: *********@*****.*** • Phone: 813-***-****

OPERATIONS MANAGER

Overview

Extensive experience in leadership, project, and program management in community service industry, including nonprofit, Youth, Adult, and Individual Support Services, and Workforce Development. Proven ability to train, supervise, manage, and optimize operations in diverse and changing environments.

Key Strengths

Business Development

Training Facilitation

Attention to detail

Solid communication skills

Program Management

Employer Relations

Strategic Thinker

Analytical Skills

Multi-tasker

Microsoft Office Suite Skills

Conflict Resolution

Team Building

Relevant Work Experience

CORPORATION TO DEVELOP COMMUNITIES OF TAMPA

Director of Business Development and Community Engagement 2008- Present

Appointed to oversee community programs and events that will lead to increase employment for customers of the Career Training Prep Center. Supervise, coordinate,

and handle all process management, marketing, trainings, job placements and total quality management, while ensuring successful implementation and delivery of program goals and objectives

Core Value:

•Prepare, direct, and manage a $718,000 budget

•Assess applicant skill levels through interviews and counseling

•Recruit, trained, developed group facilitation, and hosted circle work

•Consistently meet requirements to attract repeat grants

•Establish Memorandum of Understandings with potential partners

•Quality Assurance – Data integrity monitoring

•Improve and/or leverage relationship to meet placement objectives.

•Identifies and develops a strategic service plan that serves both the employers’ hire and ongoing placement needs.

•Acts as the liaison among employers and community partners

G4S PASCO GIRLS’ ACADEMY

Facility Administrator of Operations 2012 - 2014

Recruited to help develop and facilitate programs to help youth charged with substance abuse, sexual assaults and minor violations decrease their odds of becoming repeat offenders. Maintained necessary communication with Department of Juvenile Justice. JPO, Judicial Courts, Case managers, Therapist, Medical and relevant Education partners.

Core Value:

•Accurately maintained required reports reflecting activities of the youth as well as facility issues.

•Assisted families identify the mental, social, physical, and financial assistance they need to move forward with confidence.

HILLSBOROUGH COUNTY PARKS RECREATION & CONSERVATION DEPARTMENT

Senior Recreation Specialist 1997-2008

Created leadership activities for 150 after school students and 250 summer camp participants. Managed, over 4,000 sq. ft. at the University Area Community Center Annex facility and supervised 27 recreation staff seven days a week in a high paced neighborhood.

EDUCATION AND CERTIFICATIONS

Springfield College School of Professional and Continuing Studies

Master’s in Organizational Management and Leadership

University of Tampa

Non-Profit Leadership and Management (2018)

The Institute for Financial Capability

Certified Master Practitioner in Financial Capability (2021)

Suncoast Credit Union

Academy of Financial Empowerment (2021)

Certified Tax Advance Preparer Certification

United Way Suncoast VITA

Diversity Equity and Inclusion Certification

University of South Florida (current)

References Upon Request

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