LYNDA BONILLA
** ************ **** **, *****, New York City, 10462
T: +1-347-***-**** E: *********@*****.***
OBJECTIVE
Lydia is an enthusiastic, seasoned and highly motivated client relations specialist, who is eager to learn new skills while accepting criticism, and absorbing knowledge. Lydia is also performance oriented and enjoys seeing her tasks and responsibilities through to completion. She is reliable, conscientious and personable, with great team working skills. RELEVANT SKILLS
Microsoft Word, Excel and PowerPoint, Windows 10, Typing: 40 wpm, Customer Service, Client Relations, Public Speaking, Management, Home Economics, Non-profit, Social Services, Writing. RELEVANT EXPERIENCE
WALMART, NEW YORK CITY, NYC Jan ‘20– Dec ‘21
Customer Service Associate
● Handled disgruntled customers professionally, and processed over 300+ daily customer orders;
● Managed inventory and stocking duties for over 1000+ different grocery products and brands;
● Was promoted to inventory specialist and was responsible for training new Walmart associates. VILLAGE OF MONTICELLO DENTAL OFFICE, NEW YORK CITY, NY Jan ‘18 – Dec ‘20 Front Desk Receptionist / Dental Assistant
● Prepared adequate tools and resources for 50+ successful complex prophylaxis procedures ;
● Assisted dental professionals procure resources for 200+ successful X-ray procedures;
● Accrued 250 hours of dental work filling/bonding, extractions and root canal procedures; A&L, NEW YORK CITY, NY Jan ‘15 – Dec ’18
Harm Reduction Worker
● Coordinated delivery of fresh flowers to 1000+ clients using superior telecommunication skills;
● Prepared detailed daily/weekly/monthly client orders, and incident reports for management;
● Built a robust Cloud-based inventory tracking system and improved delivery operations 60%;
● Participated in product design initiatives that helped increase clientele 20% in 1 week; EDUCATION
LaGuardia Community College
Associates Degree, AA, Liberal Arts & Sciences
*References furnished upon request
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