Warminster, PA *****•484-***-****•adtyc5@r.postjobfree.com

James F. Kresz

Objective

To further enhance my career and earn an exciting and challenging position, as technical project manager for IT infrastructure related projects, while contributing to and exceeding organizational goals. Experience

09/2022 – Present Berkshire Hathaway HomeServices Southampton, PA Realtor

Recently relocated business to BerkShire Hathaway HomeServices. Currently involved in the buying and selling of residential real estate in Bucks and Philadelphia Counties. Continue to do BPO Services with several vendors, providing comparative market analysis reports (CMA, BPO. PCR) for financial institution lending services involving residential real estate properties. 10/2015 – 2022t LibertyBell Real Estate Services & Property Management Jenkintown, PA Realtor

Obtained Pennsylvania Real Estate license and currently contracting with Liberty Bell Real Estate Associates. Involved in the buying and selling of residential real estate properties in Philadelphia, Bucks and Montgomery Counties. Also in involved with Bank BPO Services, providing comparative market analysis (CMA) for financial institution lending services involving residential real estate properties. In the process of obtaining Notary Public for the State of Pennsylvania, Oath of Office to be taken by June 2016. 04/2013 – 04/2014 Teksystems (Motorola) Horsham, PA Technical Project Manager

A Technical Project Manager working at Motorola for their data network separation from Motorola mobility as part of Google/Arris acquisition. Responsible for Site separation of physical infrastructure as well as SSLVPN partner connection migrations and replications between Motorola Mobility and Arris. Involved in the migration of 47 global sites from Motorola data network to Arris data network. Responsible for the tracking and coordination of site migrations. Managed the migration and coordination of MotISPs from Motorola Mobility network to Arris solution. MotISPs were engineering department ISP test sites that were either behind a firewall or separate from the corporate data network. Also managed SecNet connections, which consisted of VPN and SSLVPN connections, migration from Mobility network to Arris network. 07/2012 – 12/2012 Teksystems (Independence Blue Cross) Philadelphia, PA Technical Project Manager

A Technical Project Manager working at Independence Blue Cross for their Annual Enrollment Period responsible for Telemarketing telecommunication technology, involved in the provisioning of additional voice communications lines, capable of handling anticipated increased call volume between IBC Philadelphia and supporting telemarketing vendors located in Blue Bell, PA. Coordinated the successful implementation of 4 T1 lines and AT&T’s call allocation feature that enabled the IBC Telemarketing manager, to throttle call volume between IBC Telemarketing and the telemarketing vendor site using percentage allocation. Responsible for the assurance of IBC systems access and application support coordination for IBC Telemarketing and supporting vendor sites.

07/2010 – 10/2011 Teksystems (The McGraw-Hill Companies) Hightstown, NJ Warminster, PA 18974•484-***-****•adtyc5@r.postjobfree.com Technical Project Manager

Responsible for the installation of voice and data network infrastructure to support Cisco Wi-Fi deployment installation at McGraw-Hill sites in New York city and New Jersey. Managed multiple vendors for installation of voice and data cabling for the deployment of Avaya telephony and Cisco wireless access points services to support Wi-Fi deployment projects.

10/2003 – 07/2010 Universal Health Services, Inc. King of Prussia, PA Technical Project Manager

Responsible for the design and implementation of data networks, wireless networks, telephony solutions, access control, close circuit TV, OH paging, Infant Security, Patient Monitoring and Telemetry systems for UHS construction projects for both new and existing acute care and behavioral health facilities. Managed multiple vendors for the successful installation of these services, Avaya, D Cubed, Insight, CDW, GE, Phillips, APC, Comcast, COX, Sprint, Kronos, Valcom, ADT are just a few. Project managed telephony solutions in conjunction with the vendor and the client. Addressed client wishes and issues throughout the installation or migration of telephony services. Successfully installed Avaya VOIP solutions and upgrades, as well as Cisco VOIP, on 90 percent of UHS projects. Reviewed telephone proposals from vendors to ensure that the PBX was sized correctly and addressed client expectations. Addressed handset placements, extension assignment, analog lines and main telephone number for the site. Weekly project status meetings were held to ensure the project was on track and meeting deadline expectations. Worked with the telephony vendor on PBX switch placement and voice field layouts within the MDF for UHS hospitals. Responsible for bringing telephony, TV cable and WAN connectivity services for new build hospitals. Successfully completed over 75 UHS construction projects involving new facilities, additions and renovations. Worked in partnership with architects, engineers, vendors and hospital administration during all phases of construction from design to facility opening. Responsible for the design and specification of low voltage infrastructure cabling, placement of vendor equipment, such as WAPs, OH Paging speakers, Kronos time clocks, card readers, CCTV cameras, cell phone and patient monitoring antennae, All equipment related to these systems were included in the creation of the MEP set of the construction documents. Successful worked in partnership with local hospital and Corporate Human Resource and IT departments to bring Kronos timekeeping from a local facility level to a unified corporate level, unifying time keeping and ID badging systems throughout all UHS owned facilities. Create and maintain project budgets, ranging from $100K to $5M, as part of overall construction costs which range between $2M and $50M. Review and approval of vendor proposals for IT equipment and special systems. Work in conjunction with facility Information Services teams to outfit facility telecommunication closets, data centers, and employee work areas.

Possess the unique ability to manage several concurrent projects, collaborate with multiple and diverse vendors, work in union with facility administration and IS Teams, while meeting project expectations and goals. 10/1999-10/2002 Perot Systems Philadelphia, PA

Regional Network Services Lead (Tenet Healthcare Account) Technical lead for a team of network engineers that were responsible for the daily operations of the regional network, management of CISCO and Bay Network infrastructure equipment, and the management of Novell, Unix and Windows NT server farms running on DELL and IBM servers. Responsible for purchasing, configuring and deploying Novell 5.5, Windows NT and Windows 2000 servers. Maintained and administered Microsoft Exchange 2000 email system that included the management of Microsoft Exchange user accounts, Exchange server farm and security. Responsible for assigning user security for both Netware NDS and Microsoft Domain accounts. Responsible for maintaining service packs for Netware 4.x, 5.x and NT file servers. Involved in project planning of application and network infrastructure implementations. Responsible for proposing implementations that would enhance the performance of the regional network. Frequently communicated with local vendors, COMCAST and Verizon, that provided the WAN connections to the regional facilities. An Internet solution was successfully implemented for the regional facilities that provided high-speed Internet access through YIPES, Internet caching using CISCO 500 Cache engine and user restriction using XSTOP content server. A firewall solution was successfully implemented using CISCO’s PIX Box. A VPN solution using CISCO’s VPN 3000 series concentrator was successfully implemented for wireless solutions between facilities that resulted in the elimination of recurring costs that are involved with telecom circuits. On-Site Support Lead (Tenet Healthcare Account)

Technical lead for a team of three technicians at two regional hospitals, Warminster Hospital, Elkins Park Hospital. Responsibilities included the installation, maintenance and support of 600 Novell client workstations Warminster, PA 18974•484-***-****•adtyc5@r.postjobfree.com running Windows 95, NT and 2000 desktop operating systems. Response to helpdesk tickets submitted by end users was a major priority. Installed and configured Novell 4.11, 5.x and Windows NT servers in an Enterprise Network. Facility specific and corporate wide applications were also deployed to end user desktops through Zenworks 3.2. These applications were deployed to Windows 95, NT and 2000 workstations. Created Zenworks application objects to distribute applications to 2500 users within the region, as well as individual departments under Zenworks 3.x. System and user policies were created through NDS to control the Windows desktop environment, such as the Windows background, Start Menus, Control panel and Internet access. Created application objects used to distribute Microsoft Office, Internet Explorer and MS-Outlook in conjunction with Microsoft Installer. The Snapshot utility was also utilized to deploy applications. Responsible for Exchange user administration and MS-Outlook client features, such as assigning delegates to Calendars and Inboxes. All Zenworks objects and policies were created and managed through the Console1 and NWAdmin32. NDS Inventory Manager Utility was used to track workstation inventory throughout the region. All NDPS printers were managed through Novell’s NWAdmin32 utility. Installed and configured Windows NT IIS server for vendor web based applications, responsible for maintaining IIS security on these servers. Utilization of IP networking tools, telnet, SSH, nslookup, ipconfig, tracert for hardware and network configuration and troubleshooting. 1996-1999 Alliance Consulting Group Philadelphia, PA Certified NetWare Engineer (Thomas Jefferson University Hospital Account) Responsible for installation, maintenance and support of client workstations on WAN. Responsibilities included the support of the TCP/IP, IPX/SPX and AppleTalk protocols on the WAN. Responsibilities included workstation connectivity to WAN and the INTERNET services utilizing TCP/IP and IPX/SPX protocols. Other responsibilities included the support of TOKEN RING, Ethernet and EtherTalk platforms, and connectivity to Synoptics, Link Switch 1000 and 3000 hubs and IBM MAUs. Account administration of Novell 3.11 and 3.12 Netware Clients on 54 file servers. Responsible for the setup and configuration of HP Network Servers configured with Adaptec’s RAID 5 disk array, and installation of Novell and Windows operating systems. Support of desktop and server software packages included Windows 3.1 and Windows 95, Windows NT Workstation 4.0, Windows NT Server 4.0, MS-Office 95, MS-Office 97, MS-Outlook, Netscape, Attachmate Extra (Mainframe Emulation), various telnet applications, Lotus Notes and PeopleSoft.

1994-1996 Raymond Karson Associates Wilmington, DE Certified NetWare Engineer (Bell Atlantic Network Integration, Edison, NJ) Involved in the installation and integration of new and existing Novell Networks, utilizing various network equipment such as Cisco Routers, Synoptics and Cabletron Hubs manageable and unmanageable, Synoptics Series 3000 and 5000 concentrators, and Ethernet FRADs. Responsibilities included the internetworking of 56K Frame Relay connectivity utilizing Cisco Routers and Ethernet FRADs. Certified NetWare Engineer (Summit Bank Account Cranford, NJ) Responsible for maintenance and upgrade of existing Novell Wide Area Network. WAN consisted of 23 Novell servers and 7 SAA Gateways running several versions of Novell NetWare from version 3.11 up to and including version 4.1.

Education

1993-1994 Computer Learning Center Philadelphia, PA 600 Hour Certification Program

Advanced DOS 6.0, NetWare 3.12 Administration, NetWare 3.12-Advanced Administration, NetWare 4.0 Administration, NetWare 4.0 Advanced Administration, NetWare Service and Support, Networking Technologies

1988-1989 Computer Learning Center Philadelphia, PA 1 Year Certification Program

Assembler, OS-JCL, COBOL, MS-DOS, PC-DOS, LOTUS-123, Word Perfect, dBase III Plus Warminster, PA 18974•484-***-****•adtyc5@r.postjobfree.com PTS Training Center, King of Prussia, PA

Courses: Windows NT 4.0 Server - Administration, Windows NT 4.0 Server - Core, Windows 95 St. Joseph’s Preparatory Graduated 1981

Philadelphia, PA

Certifications

Certified NetWare Engineer (CNE) September 1994

Certified NetWare Administrator (CNA) September 1994 Microsoft Certified Professional (MCP) June 1, 1998 Microsoft Certified Professional + Internet (MCP + Internet) May 7, 1999 Microsoft Certified Systems Engineer (MCSE) May 7, 1999 PA Real Estate License - 10/2015

References

References are available on request.

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