Debra Clavin

*** ******* *****

Coal City, IL *0416

adtybh@r.postjobfree.com

815-***-****

Dedicated and focused Administrative Assistant with over 10 years experience in high-level executive

support roles. Organized and professional team player who excels at prioritizing, completing multiple

tasks simultaneously and following through to achieve project goals. Seeking a role of increased

responsibility and authority.

Authorized to work in the US for any employer

Work Experience

US Post Office - Gardner, IL

PTF (Part-Time Flexible)

June 2021 to Present

Prepare, sort, and distribute daily mail to po boxes and carrier routes, prepare all outgoing mail to

reach its destination in a timely and safe manner with proper placards attached, load/unload trucks,

operate computer scanning machines, maintain current knowledge of postal procedures, rules and regulations

while maintaining great attention to details, accuracy, time management, teamwork, and confidentiality. Prepare

daily reports and bank deposits along with all monthly reports. Provide sales and service to customers at

window counter. Fill in at other offices as needed.

US Post Office - South Wilmington, IL

PSE (Postal Support Employee)

February 2020 to June 2021

Prepare, sort, and distribute daily mail to po boxes, prepare all outgoing mail to reach its destination

in a timely and safe manner with proper placards attached, load/unload trucks, operate computer scanning

machines, maintain current knowledge of postal procedures, rules and regulations while maintaining

great attention to details, accuracy, time management, teamwork, and confidentiality. Prepare daily

reports and bank deposits along with all monthly reports. Provide sales and service to customers at

window counter.

US Post Office - Coal City, IL

RCA (Rural Carrier Associate)

July 2008 to January 2020

Responsible for sorting and delivery of mail on regular carriers' day off, sick, and vacation days.

Established long-term customer relationships through prompt and courteous service. Operated motor

vehicles in a safe and efficient manner. Obtained signatures needed to complete and process all

paperwork in a timely manner. Evaluated customer needs and determined appropriate action, referring

their questions to management when necessary.

Air 1 Wireless - Morris, IL

Co-owner

February 2002 to October 2010

Performed bank reconciliations and cash flow statements. Reported and consolidated company financial

performance. Complied with federal, state and company policies, procedures and regulations Built and

maintained effective accounts receivable and cash flow monitoring systems. Identified inefficiencies and

made recommendations for process improvements. Investigated and resolved discrepancies in monthly

bank accounts while under tight deadlines. Supplied detailed tax documentation needed to submit

accurate corporate returns. Received, recorded, and banked cash, checks, and vouchers as well as

reconciled records of bank transactions. Maintained confidential information, such as pay rates, bonus

targets and pay grades. Verified details of transactions, including funds received and total account

balances. Calculated figures such as discounts, percentage allocations and credits. Suggested process

improvements to secure prompt and regular receipts for the organization. Researched and resolved

billing and invoice problems. Contacted providers to discuss status of rebilling and reimbursement

process to ensure account resolution. Handled and processed confidential customer information. Issued

paychecks to vendors and suppliers on a regular basis. Reconciled and reported discrepancies found

in records. Updated confidential employee banking information with accuracy and speed. Maintained

accounts receivable documentation electronically and on paper. Handled cash and deposits using the

proper accounting procedures and documentation. Reconciled all bank and credit card accounts from

2002 to 2010. Processed payroll, electronic deposits and employee pay adjustments. Researched and

resolved collections and billing disputes with tact and efficiency. Maintained up-to-date knowledge of

store policies regarding payments, returns and exchanges. Prevented store losses using awareness,

attention to detail and integrity. Expressed appreciation and invited customers to return to the store.

Processed confidential tax form information. Assisted with payroll preparation and entered data into

cumulative payroll document. Processed payments by accepting cash, checks and credit card payments.

Opened and closed the store, which included counting cash drawers and making bank deposits.

Maintained daily record of all transactions.

US Post Office - Wilmington, IL

RCA (Rural Carrier Associate)

October 2008 to April 2010

Responsible for sorting and delivery of mail on regular carriers' day off, sick, and vacation days.

Established long-term customer relationships through prompt and courteous service. Operated motor

vehicles in a safe and efficient manner. Obtained signatures needed to complete and process all

paperwork in a timely manner. Evaluated customer needs and determined appropriate action, referring

their questions to management when necessary.

US Nuclear Regulatory Commission Region III - Lisle, IL

DRSS NMSS Branch Secretary

August 1990 to October 1994

Planned travel arrangements for Branch Chief and staff. Managed the receptionist area, including

greeting visitors and responding to telephone and in-person requests for information. Designed electronic

file systems and maintained electronic and paper files. Planned meetings and prepared conference

rooms. Prepared reports and correspondence from dictation and handwritten notes .Maintained an

up-to-date department organizational chart. Dispersed incoming mail to correct recipients throughout

the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Received,

screened, and distributed a high volume of internal and external communications, including faxes, email

and mail in a timely manner. Managed daily office operations and maintenance of equipment.

Education

High School Diploma

Coal City High School - Coal City, IL

1976 to 1980

Skills

• Bank Reconciliation

• Payroll

• Personal Assistant Experience

• Accounts Payable

• Journal Entries

• Word Processing

• Typing

• Microsoft Word

• Customer service

• Microsoft Outlook

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