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Customer Service Stocker

Location:
Duluth, GA
Posted:
December 10, 2022

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Resume:

James Parks

SUMMARY

I can offer reliable and enthusiastic personnel with experience in reception,

concierge and customer service areas. Skilled in customer engagement, problem

resolution and various software operations. Known for remaining poised and calm

in busy environments. A great and positive addition to your team.

EXPERIENCE

Target - Guest Advocate

Duluth, GA + 06/2022 - 11/2022

Drive-Up services

Cart Pushing in the parking lot

Register

Back Stock

Restocking Items back on the shelves

Assisting customer needs

Hanging up clothes

Taking out all trash in the store

Lifting salvage and CRC items to the back

Maintained knowledge of local activities and events to educate guests on

options.

Invited guests to join loyalty programs and special promotions to stay

connected.

Managed customer complaints and rectified issues to complete satisfaction.

Greeted walk-in and phone guests, determining interests and needs.

Promoted high level of guest satisfaction through genuine, enthusiastic and

friendly interactions.

Foot Locker - Overnight Stocker

East New York, NY + 01/2020 - 04/2020

Removed product from boxes and placed on shelves according to

merchandising guidelines.

Stocked pallets throughout shift to keep warehouse clean, maintained and

organized.

Checked shelves in department to determine replenishment needs.

Picked up boxes and related trash from sales floor.

Pulled items from stock using lift equipment and added to shelves or bins.

Kept work areas clean, neat and organized for optimal productivity and

worker safety.

Packaged items with appropriate materials to prevent damage during

shipping.

Stocked shelves, racks and bins with new or transferred merchandise.

CONTACT

***********@*****.***

1-404-***-****

Duluth, GA 30095

SKILLS

Computer Skills

Reservation Management System

Issue Resolution

Reservation Processing

Flexible Schedule

Customer Service

Understanding Customer Needs

Calm and Professional Under

Pressure

Responding to Difficult

Customers

Multitasking and Prioritization

Upbeat and Positive Personality

EDUCATION AND TRAINING

High School Diploma

Pace High School

New York, NY + 06/2021



Contact this candidate