Customer Service Stocker
Resume:
James Parks
SUMMARY
I can offer reliable and enthusiastic personnel with experience in reception,
concierge and customer service areas. Skilled in customer engagement, problem
resolution and various software operations. Known for remaining poised and calm
in busy environments. A great and positive addition to your team.
EXPERIENCE
Target - Guest Advocate
Duluth, GA + 06/2022 - 11/2022
Drive-Up services
Cart Pushing in the parking lot
Register
Back Stock
Restocking Items back on the shelves
Assisting customer needs
Hanging up clothes
Taking out all trash in the store
Lifting salvage and CRC items to the back
Maintained knowledge of local activities and events to educate guests on
options.
Invited guests to join loyalty programs and special promotions to stay
connected.
Managed customer complaints and rectified issues to complete satisfaction.
Greeted walk-in and phone guests, determining interests and needs.
Promoted high level of guest satisfaction through genuine, enthusiastic and
friendly interactions.
Foot Locker - Overnight Stocker
East New York, NY + 01/2020 - 04/2020
Removed product from boxes and placed on shelves according to
merchandising guidelines.
Stocked pallets throughout shift to keep warehouse clean, maintained and
organized.
Checked shelves in department to determine replenishment needs.
Picked up boxes and related trash from sales floor.
Pulled items from stock using lift equipment and added to shelves or bins.
Kept work areas clean, neat and organized for optimal productivity and
worker safety.
Packaged items with appropriate materials to prevent damage during
shipping.
Stocked shelves, racks and bins with new or transferred merchandise.
CONTACT
***********@*****.***
Duluth, GA 30095
SKILLS
Computer Skills
Reservation Management System
Issue Resolution
Reservation Processing
Flexible Schedule
Customer Service
Understanding Customer Needs
Calm and Professional Under
Pressure
Responding to Difficult
Customers
Multitasking and Prioritization
Upbeat and Positive Personality
EDUCATION AND TRAINING
High School Diploma
Pace High School
New York, NY + 06/2021
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