Customer Service Front Desk

Zoe Roberts

Saucier, MS

Work Experience

Nanny

Palm Bay, FL

November 2022 to Present

Currently taking care of a new born that is 2/12 months but have experience with new borns-pre teens! Physical Therapist Aide

Encore Rehabilitation Services - Gulfport, MS

December 2021 to November 2022

I pull back patients, do all exercises with them, and I talk to them, and get everything they need ready such as setting certain weights on the machines and getting the right equipment for them to do their exercises. I do laundry and clean and wipe everything down. Keep watch on all materials. Be able to focus on multiple people and multitask with multiple patients. Lifeguard

MWR Aquatics - Gulfport, MS

November 2020 to June 2021

Set up pool, clean pool, watch water, keep back clean, and deck clean. Lifeguard

Beau Rivage Casino and Resort - Biloxi, MS

July 2020 to November 2020

Checked in Customers, got their seats ready, watched pool, and served. Lifeguard

Gulf Islands Waterpark - Gulfport, MS

May 2020 to August 2020

Watch children, cleaned surrounding area, made sure patrons were safe. Fountain/Carhop

Sonic Drive-In - D'Iberville, MS

June 2019 to August 2019

Catch onto things quickly. Make drinks and bad food, serve food to cars, handled money, counted bank, and took orders

Hillbrooke Stables

March 2019 to May 2019

LANGUAGES

English

Education

col in Phlebotomy

cmti training - Gulfport, MS

October 2021 to Present

High school diploma

West Harrison High School

January 2020 to Present

High school diploma or GED

Skills

• English

• Host/Hostess

• Driving

• Cashiering

• Food Service

• Swimming

• Lifeguard

• Pool Maintenance

• Surveillance

• Acute care

• Medical office experience

Certifications and Licenses

CPR

August 2020 to August 2022

Bloodborne Pathogens

August 2020 to August 2022

First Aid Certification

AED Certification

Lifeguard Training

CPR Certification

CPR Certification

Lifeguard Training

Phlebotomy

Assessments

First aid — Highly Proficient

April 2021

Treating common medical emergencies

Full results: Highly Proficient

Memorization — Proficient

April 2021

Committing product or merchandise information to memory and recalling it at a later time Full results: Proficient

Front desk agent (hotel) — Highly Proficient

April 2021

Selecting hotel rooms based on verbal requests and identifying errors in hotel data Full results: Highly Proficient

Customer service fit — Proficient

April 2021

Measures the traits that are important for success for customer service roles. Full results: Proficient

Work style: Reliability — Familiar

April 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Familiar

Work motivation — Proficient

April 2021

Level of motivation and discipline applied toward work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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