Bella Del Rain

Receptionist, Scheduler, laser dentistry related

Granite City, IL 62040

adty7y@r.postjobfree.com

+1-314-***-****

I recently had a legal name change. The previous name was Andrea Abram. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Front Dest Receptionist

Doctors Urgent Care Group - Alton, IL

September 2021 to Present

Hygienist Receptionist

Dr. William Chen - Granite City, IL

July 2021 to Present

Scheduling appointments, reminder calls,customer service, data entry, payments. Bartender

Mike Talaynas Music Box - St. Louis, MO

July 2015 to Present

Preparing drinks cash and credit card handling problem solving pos service and closing duties Receptionist, scheduler for laser dentistry

Dr. William Cheng - Granite City, IL

July 2021 to September 2021

Answering phones, scheduling appointments, sending out insurance letters, typing, filing, data entry, customer service, 10 key punch

Security Guard Officer/ Receptionist

Mallinckrodt Pharmaceuticals - Hazelwood, MO

August 2015 to December 2015

Assigning badges having people escorted appropriately and all receptionist duties while they had a hour lunch break daily

Receptionist, Scheduler, Phelbotomist Manager

Doctor's Choice - Troy, IL

August 2013 to August 2015

In charge of deligating doctor orders to Phlebotomists from St. Louis to Chicago. As well as being in charge of Payroll.

Skills: Data Entry, Medical Billing, payroll, Microsoft Office Excel, Microsoft Office Powerpoint Internet Lending Specialist

AAA Community Finance - Bethalto, IL

September 2010 to August 2013

Data entry, file management, payday plus software, PLM software, office word, excel, power point knowledge, filing, computer skills, phone skills, problem solving, project manager, loan processor. Rep Support Specialist

YTB - Wood River, IL

October 2007 to March 2009

Customer Service, Internet Navigation, office word, excel, power point, file management, problem solving, accounts payable, data entry, problem solving. Branch Manager

QC Financial

April 2005 to September 2007

State:Missouri

Managed Staff, problem solving, cash counting, computer skills, data entry, file management, audit experience, inventory ordering, phone skills, collections certified, 10 key punch, customer service, western union knowledge, money order experience, cashwise software, loan processor. Education

High school diploma

Edwardsville and Collinsville High School

Skills

• Waitress

• Restaurant Server

• Office experience

• Microsoft Office

• Order Entry

• 10 Key Data Entry

• Accounts Payable

• Bartending

• Medical Billing

• Accounts Receivable

• Microsoft Outlook

• Medical Office Experience

• POS

• Office Management

• Medical Records

• Accounting

• Host/Hostess

• Payroll

• Clerical Experience

• Medical Scheduling

• Medical receptionist

Certifications and Licenses

CPR Certification

Food Handler Certification

Assessments

Customer Focus & Orientation — Highly Proficient

February 2020

Responding to customer situations with sensitivity Full results: Highly Proficient

Filing & Organization — Proficient

July 2018

Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Proficient

Scheduling — Familiar

July 2018

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Familiar

Customer service — Familiar

January 2021

Identifying and resolving common customer issues

Full results: Familiar

Sales skills — Proficient

May 2021

Persuading reluctant customers to buy products or services, and influencing and negotiating with customers to meet sales goals.

Full results: Proficient

Customer service — Familiar

January 2021

Identifying and resolving common customer issues

Full results: Familiar

Verbal communication — Proficient

May 2021

Speaking clearly, correctly, and concisely

Full results: Proficient

Dental receptionist skills — Familiar

June 2021

Managing practitioner schedules and maintaining accurate patient records Full results: Familiar

Written communication — Familiar

July 2018

Measures a candidate's ability to convey written information using proper grammar rules. Full results: Familiar

Administrative support professional fit — Proficient June 2021

Measures the traits that are important for successful administrative support professionals Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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