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Administrative Assistant Customer Service

Location:
Shawnee, KS
Posted:
December 10, 2022

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Resume:

Michelle M. Holt

**** ******* **** #****

Shawnee, Kansas 66217

Cell: 913-***-****

Summary Email: adty7v@r.postjobfree.com

Creative professional with extensive project experience from concept to development. Talents include personal and professional designs for any occasion with skills and creativity of gourmet cookies and cakes. Dedicated and devoted to customer service and satisfaction. Specialized with an extensive and broad-based background of diversified responsibilities and accomplishments in the service industry of small business operations. Passionate and creative in decorative designs in product and presentation. Detail-oriented, self-motivated, highly responsible, strong ability to communicate effectively. Highly organized, positive customer relationships, independent and thorough in all responsibilities.

Highlights

*Attention to detail-oriented *Highly creative

*Reliable and punctual *Energetic self-starter

*Team player *Dependable independent worker

*Strong work ethic *Customer service skills

*Courteous demeanor *Organized

Experience

Balls Food Stores

*Administrative Assistant: Corporate Office support for 26 local stores (Price Chopper, Sun Fresh, Payless, Tippin’s, Harry’s Liquors) Receptionist duties, support to all major/executive departments, donation support to community and consumers, all complaint emails/phone calls, all direction of interoffice emails and outer emails, support to Executive Administrative Assistant to CEO, COO, CFO, HR Director, Pharmacy Director, Marketing Director.

Oral Surgeon Practice

*Assistant to the surgeons in surgery and patient care instructions. Monitor patient’s vital signs during surgery. Took x-rays and panoramics. Documented patient information. Sterilized instruments after the procedures. Prepared the rooms with the necessary equipment and instruments. Comforted patients in recovery and make sure they are stable enough to go home

Michelle's Gourmet Cookies

*Owned and operated custom design gourmet cookies and cakes business

*Manufactured products for professional companies, social/ private /special

*Managed all aspects of business functions: marketing, merchandising, budgeting,

account management, customer service

*Creative decorating and design of products, presentation and packaging/(delivery).

Johnson County Medical Group

*Patient care, office responsibilities, medical records, assisting physicians, patient treatment plans, appointments, pre-certifications, prescription refills, attention to detail for special patient care.

Additional Health Care and Patient Care Experience:

*Mid-County Orthopedic Surgery Practice

*The Kansas Institute Mental Health Care

*College Park Mental Health Care

*M.E.D. Medical Employment Directory/Temp Employment

Education

*Johnson County Community College, Overland Park, Kansas

Associates Degree: Liberal Arts

*University of Kansas, Lawrence, Kansas

Major Interests in Education, Business, Psychology

**Technology Experience: Windows 10 PC

Microsoft Office, Word, Power Point, Publisher

Affiliations

Active member of community church organization-volunteer time and services for youth programs, special events, and counseling department as group leader for dependency/addictions for women.

Volunteer and financial support for City Union Mission-additional support for their "Bread & Bed" program, as well as, Juvenile Diabetes Foundation, Susan G .Omen-Breast Cancer Foundation, and annual walk/run race events in support of the cause. Additional



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