Experience Specialist Remote Customer
Resume:
NAANDI
JOHNSON
*************@*****.***
Myrtle Beach, SC 29577
CONTACT
Forward-thinking and resourceful
marketing professional with 4+
years of experience working
remotely for well-known brands.
Adept at managing time and
organizing schedules per company
work-from-home requirements,
instrumental in resolving issues and
collaborating with teams to provide
impeccable client support. Aiming to
leverage my abilities to successfully
fill this role at your company.
CAREER OBJECTIVE
Remote Marketing Strategist
Brave Thinking Institute, Myrtle Beach, South Carolina Remote Customer Experience Specialist
Delta, Myrtle Beach, South Carolina
EXPERIENCE
March 2022 - Present
Developed pricing strategies to balance firm objectives and customer satisfaction.
•
• Initiated market research studies, and analyzed findings. Formulated, directed and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
•
February 2018 - February 2021
Customer experience specialists provide potential and existing customers with exceptional services. We identify customer needs, respond to customer queries, and collaborate with internal departments to optimize customer services and brand awareness.
•
• Determined charges for services requested and arranged for billing. Built sustainable relationships and trust with customer accounts
• using open and interactive communication.
Made appropriate account corrections to resolve customer problems.
•
High School Diploma
Carolina Forest High School, Myrtle Beach, South Carolina EDUCATION
May 2017
SKILLS
• Marketing Strategies
• Product Developing
• Telephone Management
• Courteous with Strong Service Mindset
• Efficient and Detail-Oriented
• Building Customer Trust and Loyalty
Contact this candidate