KIM L. ATKINSON

214-***-****

McKinney, TX

adty65@r.postjobfree.com www.linkedin.com/in/kimlatkinson SCRUM MASTER

NOTARY PUBLIC

Scrum Master with over 10 years of experience in organizing, planning, and facilitating new hire training, systems training, developing, and leading teams, including International B2B client services. CORE STRENGTHS & SKILLS

• Servant Leadership • Ceremony Preparation • Conflict Resolution

• Coaching • Agile Methodologies • Polished Presentation

• Facilitation • Strategic Planning • Organizational / Team Development

PROFESSIONAL EXPERIENCE

Certified Signer Nationwide – Remote

2020 – 2022

Scheduler

• Finding notaries for escrow officers with the focus in Real Estate and Mortgage closing transactions, while focusing on clients individually for their unique needs. Thrivent Financial – Remote

2016 - 2019

Scrum Master/ Onboarding & Training Specialist

• Over a 3 year period, held over 30 in-person classes, with an average attendance of 5 consultants, of which 70% are now leaders in their field.

• Advocate of Scrum framework and company vision within the organization

• Prioritized product backlog for grooming and sprint planning while product owner was absent

• Maintained organized charts and influenced best practices to team. Held retrospective meetings to guide cross functional teams improving future sprints for success

• Worked with Senior Management, Business & Release Management to understand the vision of the product, prioritize and develop release planning

• Coached and empowered teams to self-organize and grow cross-functionally

• Provided recommendations to Agile Center of Excellence on improving agile processes and practices World Ventures/Rovia - Plano, TX

2014 - 2015

Scrum Master/ Group Travel Coordinator

• Supported the product owner in managing customer expectations for project deliverables and managed internal stakeholder communications resulting in a 21% increase in customer engagement with new features

• Worked with stakeholders and product owner developing release plans

• Coached and empowered teams to self-organize and grow cross-functionally

• Developed a training program which contributed to a 40% reduction of errors by new coordinators

• Mediated conflicts, fostering team and coached individuals improving team dynamics

• Drove continuous improvement for global teams by utilizing digital communication tools Page 2 of 2

Lewisville Independent School District - Lewisville, TX 2009 - 2014

Educator

Traveled to various K-12 public schools to inspire students and provide appropriate learning activities and experiences in the academic subject area assigned.

• Instructed students to maximize their intellectual, emotional, physical, and social development potential; specialized in English and Literacy classes.

Towers Watson/OneExchange - Richardson, TX

2013 - 2014

Licensed Benefit Advisor / Customer Service Representative Consulted with clients to assess healthcare coverage needs.

• Analyzed and developed customized insurance packages that delivered comprehensive coverage solutions to customers.

• Utilized effective sales techniques that directed clients and insured seamless transitions from group health insurance benefits platform to a defined, contribution program. Teachscape Education Services Company -Dallas, TX

2010-2012

Trainer / District Support Coordinator, Bill & Melinda Gates Foundation MET Project Managed quality assurance testing in various Dallas Independent School District K-12 public schools.

• Evaluated and advised in the implementation, integration, and training for the “Methods of Effective Teaching”

(MET) project.

• Coordinated learning-site logistics that expedited projects and established optimum research environments. Built strong relationships and provided teacher consultation.

• Directed classroom data capture initiatives for video formats using extensive software skills; ensured the successful electronic data transfer for program analysis through the Teachscape portal. American Heritage Academy (AHA) - Carrollton, TX

1997 - 2009

Educator (High School, Middle School, and Third Grade) Developed and implemented lesson plans and impactful educational strategies, administered testing, tracked, and analyzed class performance.

• Fostered a classroom environment that accommodated and stimulated children in their varying learning styles.

• Executed assignments using extensive software skills, as well as Internet research abilities and strong communication skills.

• Project managed district and regional competitive events to optimize educational outcomes.

• Served as team lead to motivate and manage grade level staff towards passion, creativity, and consistency in influencing children and achieving curriculum goals.

• Selected by school administration for leadership and coordinating of school-wide events. EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor of Arts (BA), San Francisco State University - San Francisco, CA Notary Public Certification – 2021 - https://www.signingagent.com/profile/161245529 Professional Scrum Master (PSM) and COBIT 2019 Certifications - 2020

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