Cocktail Server Customer Service

Heather Watson

Server/Bartender Lansing, IL ***** *******@*****.*** 708-***-****

I seek challenging opportunities where I can fully use my skills for the success of the organization.

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Server/Bartender/Hostess Butler Hospitality/Marriott - Chicago, IL October 2021 to August 2022

• As as a Server I was responsible for greeting and seating guests.

• Having extensive knowledge on all menu items and ingredients.

• Perform POS transactions using Square and Aloha.

• Conducting inventory

• Performing opening and closing shift duties such as stocking and end of shift reports.

• Have extensive knowledge on wines, craft and classic cocktails.

• Maintaining a clean orderly bar and restaurant.

• Making craft and classic cocktails.

• Setting up and breaking down the full bar.

• Setting up and serving banquets and private events.

• Conducting room service

• Training servers

• Providing stellar customer service to all guests.

Server/Bartender M lounge - Chicago, IL October 2019 to March 2020

1. Greet patrons of the establishment.

2. Ensure patrons are promptly tended to.

3. Organize private parties.

4. Oversee door operations.

5. Schedule upcoming events.

Caregiver/Adminstrative Assistant August 2013 to October 2019

Oversee daily activities. Nutrition counseling Lia son between patient and specialist. Administer medications

Create/update spreadsheets and schedules using microsoft word, excel, power point. Moderate housekeeping

Executive Assistant/Adminstrative Manager United States Navy May 2000 to May 2011

Active Duty worked for Commanding Officer aboard USS HARRY S. TRUMAN.

Conducted daily operations such as scheduling, faxing, copying. Drafting and editing Naval correspondence, such as Evaluations, Awards, Memo, and general correspondence.

Acted as Security Officer processing Security clearances for over 6,000 personal through DONCAF. Deployed in support of Operation Enduring freedom.

Deployed to Gulfport, MS in support of relief efforts after hurricane Katrina.

Conducted training and facilitated a program for incoming Active Duty personnel on anti-terrorism. Drafted over 300 directives and Naval Instructions.

Conducted briefings for over 500 personnel on Department of the Navy Security measures.

Flight Data Specialist United States Air Force May 1998 to February 2001

Stationed in Aviano, Italy. Launched over 400 F15 and F16 sorties during the Kosovo conflict. Coordinated routes and flight coordinates for pilots. Drafted and

updated correspondance. Conducted airfield flight inspections. Received the Air Force Achievement Medal for efforts during the Kosovo conflict.

Education

Web Design Westwood College 2013

Criminology Remington College 2012

Interior Design

The Art Institute of Dallas 2011

Skills

•EXCEL

•POWERPOINT

•MICROSOFT WORD

•WORD

•CUSTOMER SERVICE

•PUNCTUAL

•TEAM PLAYER

•Interior Design

•Serving Experience

•Serving

Certifications and Licenses

Secret Clearance TS/SCI

Food Handler Certification Top Secret Clearance

Additional Information

SKILLS

- Proficient in Microsoft word, powerpoint, excel - Organized -Punctual -Skilled leader -Team player -Enthusiastic to learn new skills -Attention to detail -Creative - Customer service friendly -Hardworking -Enthusiastic

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