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Remote Project Customer Support

Location:
Aurora, CO
Posted:
December 08, 2022

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Resume:

KOFO FAPOHUNDA

adtxuc@r.postjobfree.com +1-401-***-**** Louisiana,USA https://www.linkedin.com/in/kofoworola-fapohunda-745502124 SUMMARY

• Excellent Project/Product manager with about 8 years experience in managing different projects using different task dependencies. Projects were managed within budget, scope, timeline and to-specification. Adaptive to changing priorities with high tolerance of ambiguity. Thorough knowledge of technology, finance and economics demonstrated in management of projects such as the development and maintenance of various user-centric products, electronic products (websites/ portals, dashboards, graphics and Apps) for clients Experience in cloud infrastructure, big data, security and privacy, development and operations, or artificial intelligence/machine learning.

• Experience with Agile DevOps, and waterfall methodologies. Member, Project Management Institute (PMI) 5163322

• Strong leadership, management communication, and presentation skills with experience in performance evaluation, change management and in managing relationships with internal business customers at senior management level.

• Do not require sponsorship to work

EDUCATION/FELLOWSHIP

Louisiana Tech University Sep 2022-Date

Researcher

University of Rhode Island Aug 2021

Research Fellow

Federal University of Technology Minna, Nigeria

Masters degree in Communications Engineering Feb 2019 Alison, Ireland

Diploma in Project Management. Mar 2017

Federal University of Technology Akure, Nigeria

Bachelor's degree in Electrical Engineering Mar 2014 WORK EXPERIENCE

Murray’s Lab, Louisiana Tech University, USA Sept 2022 – Date Lab Manager

• Managed and directly involved in Big data projects that involves data analysis using Python (Pandas), Machine learning using WEKA, Architecturing of data platforms and development of data pipelines

• Familiarity with IBM cloud and PostgreSQL

• Carry out experiments and research according to protocols laid out by primary researchers

• Testing and characterization, checked facts, proofread and edit research documents to ensure accuracy

• Effectively communicated results to key stakeholders and collaborators. This includes presentations to give progress reports, discuss results and to recommend new methods and/or exchange ideas.

• Manage undergraduate students projects

Wearable and Bio-sensing Lab, University of Rhode Island, USA Aug 2021 – July 2022 Lab Manager

• Applied design thinking in the conduct and management of both design research and academic research to ensure the development of user-centric IOT products that proffer handy solutions to health problems such as parkinson disease. Products developed include: Smart glove, smart chest belt, web app dashboard.

• Product validation through opti-track gold standard

• Analytical data analysis using Python

• Managed different research projects, developed project plans,developed bi- weekly project reports. Scientific Equipment and Development Institute, Minna (SEDI-M), Niger State Feb 2014 – Oct 2021 Remote Project Manager

• Strategic plan that covered 5 years, generated leads, wrote proposals and locked down new Clients.

• Adopted a mix of waterfall and agile(scrum) methodology in project execution

• Timeline Gantt chart development, project plan development and report writing (monthly, quarterly and yearly reports), development of Product requirement documents (PRD), prepared roadmaps..

• Stakeholder and remote team management (UI/UX designers, sales, customer support, tech, finance/Marketing teams ), effective budget management and achievement of strategic goals

• Management of daily standup meetings

• Adopted agile, scrum and waterfall methodology depending on project at hand

• Adopted the matrix and hierarchical structure of management depending on the project's requirements.

• Gap identification and solution suggestion, staff appraisals and recruitment

• Multiple e-product development and management through the implementation of software development cycle

• Different projects design and development which involved doing research, testing and evaluation of the electrical parts of the developed equipment such as electronic board and the prototype electronic cassava peeling machine.

DODO Design Agency, 27 Olateju Street, Lagos, Nigeria. Nov 2019 – Mar 2020 Project/Product Manager (Contract Completed)

• Developed customized product management templates for product management documents such as product road map, test Scripts, business case and Product Requirement Documents (PRDs).

• Multiple products development and management by following SDLC, Client management, effective remote team management.

• Adopted scrum methodology for the project execution Women and Youth Awareness and Empowerment Network, Kaduna State, Nigeria Project Manager/Project Technical Lead on USAID funded STEER Project (Contract, completed) Apr 2017 – Aug2019

• General organization development and human resource management (staff recruitment, appraisals and capacity building)

• Gap identification/project tracking and development of improvement plans.

• Development of training content, organizational work plans and reports (on monthly quarterly and yearly basis), grant and proposal writing, conducted trainings, managed different stakeholders/customers

• Effective management and completion of a United States Agency for International Development (USAID) funded project within budget, timeline and scope.

• Managed part of the project for women in Agriculture (Rice, soybeans and beans groups) funded by United Nations Development Programme (UNDP)

• Adapted waterfall methodology for the project

World Health Organization, Chanchaga Local Government Chapter, Minna, Niger State, Nigeria Independent Monitor/Sectional Program manager

Dec 2014 – Dec 2015

• Daily data collation, evaluation and presentation to stakeholders during the immunization period

• Project gap identification and immediate response.

• Convinced non-compliant families to immunize their children. RELEVANT SKILLS

• Project/Product Management Tools: Microsoft office (Word, Excel, visio and PowerPoint), Asana, Slack, G-suite

(Google docs, sheets, slides, classroom, meet) zoom, Microsoft teams, skype, Jira, Discourd and Toggle

• Other Project/Product Management skills: Agile methodology (Scrum), Prioritization skills., Budgeting/budget management, Understanding of product management frameworks, methodologies, strategies and processes, stakeholders/team management, communication skills (written and oral)

• Programming/SimulationTools:WEKA, Python,Sql, Postgresql, SAS, JavaScript, Html, Network Simultor3 (NS3)) SELECTED TRAININGS May 2020

• Solo Learn- SQL Fundamental course Aug 2019

• Civil Society Action Coalition on Education, (CSACEFA) —Monitoring & Evaluation of Projects Apr 2018

• Save the Children International (SCI), USAID— Regulations, financial management Apr 2017

• LinkedIn. — Project Management training, up and running with MATLAB. Oct 2016



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