Ramp Agent Delivery Driver
Resume:
Wayne Heslop
Elkridge, MD **075 **********@*****.***
OBJECTIVE:
Seeking a position with growing company where my skills and experience will be utilized.
SKILLS:
Hiring, recruiting and training
Common office supplies (printer, copier, fax)
Microsoft Office Suites, High touch software
WORK EXPERIENCE:
Runners, Inc Gaithersburg, MD
Independent Contractor- Courier and Trucking Service 03/2019- Current
Deliver blood products and lab specimens
Deliver medical/office supplies, pharmaceuticals & general goods
Operates box truck up to 26ft
City Express Rockville, MD
Independent Contractor-Delivery Driver 02/15/2017- 03/18/2019
Deliver pharmaceuticals and animals to
healthcare & research facilities such John Hopkins, NIH etc.
STA/TSA Certified
Airport tendering of deliveries for companies such as World Courier
Courier Connections Last Mile/Amazon Baltimore, MD
Delivery Driver 01/13/2016 to 01/30/2017
Operate truck, complete pre-and post-vehicle inspection.
Deliver amazon packages to customer homes.
Used wireless scanning technology.
Planet Aid Elkridge, MD
Truck Driver 07/3/2014 to 09/13/2015
Operate straight box truck for clothing collection.
Loading and unloading truck using a variety of mechanisms.
Used wireless scanning technology, prepared paperwork and delivery and pick up of host locations.
Frequent lifting of materials weighing more than 50lbs.
W.B. Mason Columbia, MD 21046
Delivery Driver 12/2013 to 04/30/14
Develop and maintain outstanding working relationship with customers to ensure satisfaction.
Deliver office supplies and furniture to customers’ specification.
Provide timely next-day/same day deliveries as required and obtain customer signatures for deliveries.
Resolve customer issues as appropriate.
Work independently and manage time appropriately to meet deadlines.
Required to lift 50lbs or more frequently.
Organize delivery manifest.
Advance Auto Parts Laurel, MD 20707
Assistant Manager 04/2011- 05/2012
•Retail store operations. Completed Planograms.
•In charge of servicing customers vehicles such as replacing wiper blades, headlights and installation of batteries.
•Responsible for completing timesheets and payroll.
•Teambuilding, training and supervision of employees.
•Inventory management and merchandising strategies.
UPS Laurel, MD 20707
Seasonal Helper Seasonal 11/2010
•Assisted driver with route delivery.
•Lift and carried packages 35lbs or more.
•Organized delivery truck.
Colortyme Rental Company Camp Spring, MD
Store Manager 12/2007-05/2009
•Smaller Franchise of Rent A Center, responsibilities the same.
•Drove Cube commercial truck to deliver furniture, appliances and other home goods.
•Completed weekly inventories and monthly budget.
•Perform sales and managed customer accounts.
•Developed and trained employees on effective sales and collection techniques.
•Assisted with the receiving of merchandises.
•Responsibilities including lifting 75lbs or greater unassisted.
Rent A Center Laurel, MD
Store Manager 02/1997-11/2006
•Drove Cube Commercial truck to deliver furniture, appliances and other home goods to customers.
•Developed and launched comprehensive loss prevention program to reduce theft.
•Managed all customer accounts including follow ups and background checks.
•Managed and trained five account managers on effective sales and collection techniques.
•Managed and trained delivery drivers to ensure on time deliveries.
•Hired, trained, supervised, rewarded and disciplined over 25 employees.
•Increased in 6% of profit yielding 1.2 million dollars in revenue within a year.
•Received outstanding performance and evaluations, as well as a certificate for safety within the workplace and number one store within the state.
Nabisco Hasting, NY
Retail Supervisor 03/1994-02/1997
Pan-American Airlines (Presently Delta Airlines) Queens, NY
Driver/Ramp Agent s (JFK International Airport) 11/1989-02/1994
EDUCATION & TRAINING:
Andrew Jackson High School - High School Diploma
Education Data Systems, Inc. -Survive and Thrive Career Readiness Training, 06/2010.
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