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Customer Service Specialist

Location:
Irvine, CA
Salary:
22
Posted:
December 08, 2022

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Resume:

Jill Salarano

**** ******** ******, ******, **. *2604

Phone: 949-***-****

Email: adtxso@r.postjobfree.com

Ability Summary

Seeking a full time or part time position in the financial industry with a company that provides career growth and advancement.

Employment History

11/2017 - 02/2022 Branch Service Specialist

Union Bank of California, Laguna Hills, CA

Maintain cash drawer within prescribed cash limits and meet cash balancing

standards.

Perform more complex tasks such as Safe Deposit activities, merchant teller

Services, remote branch capture, etc, in compliance with established policies,

Procedures, and standards.

Participate in sales promotions and meet monthly referral goals and potentially train

Tellers to effectively identify quality referral opportunities. Responsible for following and adhering to all bank operational and security procedures, including compliance and

privacy policies to maintain customer confidentiality.

Conform to all government compliance regulations.

07/2014 - 03/2017 VARIOUS BANKING POSITIONS

K-Force Staffing, Irvine, CA

Assisted in opening New Accounts, audited cash and other teller negotiable items. Monitored large transaction, handles returned items and various back office duties.

Temporary assignments as follows:

One West Bank 04-2012 to 05/2014

Wescom Credit Union 01-2012 to 03-2012

09/2009 - 10/2011 SENIOR TELLER

Union Bank, Laguna Hills, CA

Provided excellent customer service including cross selling to meet daily and monthly goals. Responsible for balancing the general ledgers and other various reports. Processed deposit, withdrawals, loan payments and other transactions. Responsible for cross training all new employees on the teller line.

Education History

Vocational school certificate

Accounting and sign language classes at Rancho Santiago College.

Honors and Activities

Account Receivable, Business development, customer services, detail oriented. Effective communicator with other departments within the company along with sales and services. I have received several compliments from not only my customers, but from my Manager and upper management. I have been mentioned several times at the Managers and Supervisor meetings for my work ethics.



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