Claims Manager Representative

Stephen M. Eck

**** ******* ** **** ****

Rowlett, TX 75088

Phone 480-***-****

Email: **.*****@*****.***

Highly resourceful and energetic claims professional. Seeks a Claims position in the Property and Casualty field.

PROFESSIONAL EXPERIENCE

Stevens Transport Trucking Present

Dallas, TX

Claims Manager

•Oversee 12 claims Representatives handling Commercial Property Damage and Casualty

•Oversee Subrogation operations

First Chicago Insurance Company 6/2018 – 3/2022

Bedford Park, IL

Vice President of Claims -Personal lines and Commercial lines

•Overseen and direct claims practices and methodology.

•Set and monitor goals that support corporate objectives.

•Design and implement processes and procedures to ensure that goals are attained.

•Ensure compliance with corporate and legal requirements.

Commonwealth Casualty Company 8/2011 to 4/2018

Phoenix, AZ

Vice President of Claims

Manage all aspects of Commonwealth Casualty Company’s claim department, a start-up personal lines Property and Casualty Company.

•Overseen and direct claims practices and methodology while personally handling an average pending of 168 auto bodily injury/ files

•Collaborate with and direct in-house counsel and outside counsel concerning all claim files

•Responsible for hiring staff for Property and Casualty.

Kingsway America, Inc. 8/2007 to 8/2011

Elk Gove Village, IL

Senior Litigation Manager of Kingsway Inc. – Managed the Personal Lines of all Kingsway subsidiaries.

•Directed and authorized settlement of Claim files

•Directed Property and Casualty adjusters to bring about timely and cost-effective solutions

•Reduced pending Claim files by 24%

Kingsway America, Inc. (Lincoln General division)

Phoenix, AZ

Claims Manager – Managed an office of 35 claim representatives and 5 supervisors for a

non-standard auto carrier.

•Restructured the claims department; audit score improved from failing to passing in one year

Horace Mann 12/2006 to 8/2007

Phoenix, AZ

Claims Manager (Multiple States) – Directed and facilitated all claims, Property and Casualty, SIU and Subrogation issues for the States of Arizona, Nevada, Alaska, Idaho, Montana, Utah, Washington and California.

AIG Insurance 4/2005 to 10/2006

Chandler, AZ

Claims Manager – Managed Property and Casualty Staff of 25 Claims Representative.

Progressive Insurance 8/2000 to 3/2005

Vancouver, WA – Claims Manager

Cheyenne, WY – Claims Manager

South Jordan, Utah – Claim Manager

State Manager – Managed all lines of business, including Property Damage, Casualty and Special lines, SIU and Subrogation, managed and directed a team of over 50 claims professionals.

EDUCATION

Saint Ambrose University, Davenport, IA

Bachelor’s Degree in Sociology

Bachelor’s Degree in Criminal Justice

Licensed

TX, AR, LA

References available upon request

Contact this candidate