Service Representative Customer
Resume:
Jada Thomas
Houston, TX *****
****************@*****.***
Work Experience
Bank Teller
USE Credit Union - Houston, TX
January 2021 to Present
Processing customer transactions, performing deposit withdrawals and payments, opening and managing accounts, and answering to customer inquiries. Working drive through, teller line, and answering phone calls while maintaining office standards and completing daily tasks. Calculating branch totals. Customer Service Representative
PLS Financial Services - Houston, TX
January 2020 to January 2021
Provides assistance with various transactions, such as cashing checks, transferring money, processing money orders, making bill payments, securing short-term loans, and preparing tax forms. CSRs also explain and promote the different products and services PLS Financial offers. Customer Service Associate
Lowe's Home Improvement - Houston, TX
January 2018 to January 2020
Manages customer concerns with the objective of maintaining positive customer relationships with an organization. Interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. Work POS system includes returns . Answering phones.
Customer Service Representative
Office Depot - Houston, TX
December 2016 to December 2017
Provides product and service information and resolves product and service problems. Attracts potential customers by answering product and service questions and suggesting information about other products and services. Making phone calls. Worked in print services creating business cards, printing documents and photos, printing flyers, thank you cards, banners etc. Ringing up item on POS system. Sales Associate
Academy Sports + Outdoors - Houston, TX
February 2016 to November 2016
Assisting customers throughout the buying process. Greeting customers when they enter the store, helping customers find specific products or showing them how to use them and ringing up customer purchases on the POS register.
Education
High school diploma
Andy Dekaney High School - Houston, TX
August 2014 to June 2018
Skills
• Account Management
• POS
• Cash handling
• Customer retention
• Multi-line phone systems
• Customer service
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