Service Representative Customer

Anjali Patel

***-**** ********** ****,

Peterborough, ON, K9J 5X4

705-***-**** ******.****@*****.***

PROFILE SUMMARY

A financial acuity, client experience-oriented operational business management graduate with a passion for accounting and finance. Committed to providing the best start-up advice for new commerce. Awarded Second Place Business Bell Applied Project Team Award for social media strategy. Awarded Letter of Academic Achievement from Sir Sandford Fleming College for the Global Business Management program. WORK HISTORY

Customer Experience Salesfloor Associate

Walmart, Peterborough, ON

2021 - Present

Customer Service Representative

Circle K, Peterborough, ON

2022

Member of Keys to Me Project (Volunteer

Work)

2021 - 2022

Enactus Fleming College

SKILLS

Walmart (2021-Present)

• Provided exceptional customer service by greeting customers in a polite and friendly manner

• Assisted customers by promoting products, locating merchandise, and making purchase decisions

• Resolved customer issues or refer customers to other staff members when required

• Assisted co-workers by covering their department during breaks and communicating with co-workers to ensure floor coverage is maintained

• Ensured products on the shelf were faced and displays were organized in an appropriate manner to allow customers to find products easily

• Kept area clean and tidy; put away stock or moved stock to appropriate departments to ensure a pleasant shopping experience for customers

• Contributed to a safe, clean, and hazard-free work environment through adherence to policies and procedures

• Handle the Electronics department and photo center

• Answer all the calls from the customers

Circle K (2021-2022)

• Provide prompt and accurate customer service

• Handle all sales at the customer register properly

• Do end day and take care of the cash register

• Marketing for all new products and do upsell in most of the products available in store

• Maintain order and do returns of damaged products

• Monthly inventory in store

• Do all the claims regarding stolen or damaged products

• Maintain the store and keep it clean, neat, and tidy EDUCATION

Life License Qualification Program (LLQP) 2022 – Present Clear all the examinations to qualify for the LLQP License.

(Joined World Financial Group)

Global Business Management Graduate Certificate 2022 Sir Sandford Fleming College, Peterborough, ON

• Awarded the first runner-up in the Business Bell Applied Project Team Award for Faces By 2 Social Media Strategy

• Awarded Letter of Academic Achievement with an overall GPA of 3.496 Bachelor of Commerce 2019

Smt. T.J. Patel English Medium Commerce College, Nadiad, Gujarat

• Studied Accounting and Auditing, International Economics, Corporate Communication, Statistics, Research, Marketing, and Management

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