Professional Summary

Skills

Experience

Richard Lang

**** ****** ******, *****, ** 13501 - 315-***-**** - adtxql@r.postjobfree.com Accomplished and energetic laborer with a solid history of achievement in construction. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include jackhammering, communication, and assisting others. Active Listening Customer and Personal Service

Computers and Electronics Critical Thinking

Judgment and Decision Making Monitoring

Mathematics Active Learning

Complex Problem Solving Education and Training

Seasonal Work 12/2017 to 01/2018

The UPS Store - Yorkville, NY

Assisted with operating vehicle, loading and unloading packages Construction worker 07/2017 to 08/2017

Joseph Baldwin Construction - Fulton, NY

Control traffic passing near, in, or around work zones. Clean or prepare construction sites to eliminate possible hazards. Signal equipment operators to facilitate alignment, movement, or adjustment of machinery, equipment, or materials.

Load, unload, or identify building materials, machinery, or tools, distributing them to the appropriate locations, according to project plans or specifications. Measure, mark, or record openings or distances to layout areas where construction work will be performed.

Mix, pour, or spread concrete, using portable cement mixers. Construction Laborer 07/2015 to 05/2016

CCI Construction Inc - Middletown, NY

Install or repair sanitary or stormwater sewer structures or pipe systems. Dig trenches to desired or required depths, by hand or using trenching tools. Measure, cut, thread and assemble new pipe, placing the assembled pipe in hangers or other supports.

Jackhammering, as well as laying materials for concrete. Customer Service Representative 10/2014 to 08/2015 Expert Global Solutions, Inc. - Utica, NY

Provide customer service, such as limited instructions on proceeding with claims or referrals to auto repair facilities or local contractors. Organize or work with detailed office or warehouse records, using computers to enter, access, search or retrieve data.

Pay small claims.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing.

Refer unresolved customer grievances to designated departments for further investigation.

Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.

Lineman 11/2014 to 07/2015

Hubbell Galvanizing - Yorkville, NY

Completed line work, galvanizing steel, Mason tender for others. Education

Suspend sticks or pieces of plating metal from anodes (positive terminals) and immerse metal in plating solutions.

Monitor and measure thicknesses of electroplating on component parts in order to verify conformance to specifications, using micrometers.

Position and feed materials into processing machines, by hand or by using automated equipment.

Examine completed objects to determine thicknesses of metal deposits, or measure thicknesses by using instruments such as micrometers. Line Cook 10/2013 to 11/2014

Denny's - Utica, NY

Inspect and clean food preparation areas, such as equipment and work surfaces, or serving areas to ensure safe and sanitary food-handling practices. Ensure food is stored and cooked at correct temperature by regulating temperature of ovens, broilers, grills, and roasters.

Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.

Turn or stir foods to ensure even cooking.

Season and cook food according to recipes or personal judgment and experience. Bake, roast, broil, and steam meats, fish, vegetables, and other foods. Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.

Portion, arrange, and garnish food, and serve food to waiters or patrons. Wash, peel, cut, and seed fruits and vegetables to prepare them for consumption. Substitute for or assist other cooks during emergencies or rush periods. Bake breads, rolls, cakes, and pastries.

High School Diploma: 2008

Thomas R. Proctor High School - Utica, NY

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