Computer Operator Active Directory

Vincent White

Secret Security Clearance

Department of Defense

Summary

Results-driven, goal-oriented and accomplished professional with a solid background and substantial experience in critical areas of cloud engineering and management. Internationally acclaimed software engineering professional with advanced computer information system and Cisco degree, strong knowledge of SaaS, PaaS, and Agile methods, Topologies, and progressive experience developing software architectures for global industry leaders. Possess superb management ability, having managed 15 plus staff in a shop that maintains applications, hardware, security, storage for stake holders. Expertise in cross-geographical team coordination to engineer effective solutions that drive company growth and technological innovation. Possess superb knowledge of computing, network, storage access, and virtualization into a cohesive system designed to reduce the total cost of ownership and increase business agility through UCS.

Core Competence

Possess innate interpersonal skills and cultivated knowledge of the corporate structure

Possess strong analytical and problem-solving skills, coupled with an excellent work ethic and customer focus

Possess the ability to skillfully handle critical issues and navigate between the high customer expectation and process/policy alignment

In-depth knowledge of data communications, traffic, and/or software applications within the area of IT Operations

Knowledge of computing, network, storage access, and virtualization into a cohesive system designed to reduce total cost of ownership and increase business agility through UCS

Knowledge of and skill in applying configuration management concepts and methods, network topology practices

Ability to work with various cloud engineers and communicate with various personalities.

Outstanding experience with Cloud-based software and ensuring security using Splunk, and endgame, service now, SEIM, Agile methodology.

Experience

Shaw AFB, South Carolina August 2016 – Present

Sr Lead Windows Admin/PCF Engineer Agile Defense

Shaw AFB, SC Aug 2016 – Present

Bring forth a motivated attitude and the ability to establish strong and productive relationships with vendors and team members.

Directs teams in searching technologies and software upgrades to workstations and keeping up with current technological.

Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews and sprint retrospectives; coached team members and clients on Agile process.

Ability to manage and lead multiple projects and assignments with a high level of autonomy and accountability for results.

Support in providing desktop/server and software application integration support and maintaining the integrity and security of servers and systems.

Attend technical/software training to acquire more knowledge of technical procedures and applications, and other job demands.

Provide application support toward installation, and maintenance of the systems patches and the new releases as directed.

Ensure that Enterprise Servers are working optimally and monitoring tools such as Solar winds.

Resolve disputes between team members and management and assist in addressing issues amongst team members.

Monitor team progress toward timely delivery of goals, along with systems installations and implementations. Ensure deadlines are successfully met along with drafting reports with the management team.

Involved individual IT team members in the decision-making process through meetings Knowledge in Database Clustering and single node platforms – Microsoft SQL.

Worked with IT project managers for all C2 new tasks and projects.

Perform regular appraisals of team members’ performance and devise strategies to help with improvement. Knowledge of XenApp and Xen Desktop.

Administer NAS and VMware ESXi 5/6 virtual environment; HP Blade enclosure. Working knowledge in the following various technologies: Citrix XenApp, Citrix Netscaler, Kemp, Horizon, VxRail, EMC.

Experience utilizing vendor support channels to accomplish duties outside of existing knowledge level.

Complete projects by using vendor support for the “expertise” while utilizing time for institutional knowledge or security-sensitive tasks.

Knowledge and awareness of Cloud Computing technologies: VMware cloud, Amazon Web Services.

Support the customer’s UNIX/Linux physical and virtual server environment by maintaining existing infrastructure and implementing new technology (hardware and software).

Daily Duties / Responsibilities:

Collaborate with developers, DevOps, and database groups to carry out code configuration modifications and deploy code in various environments.

Display production and document incidents per the service stage agreement.

Knowledge of Jenkins to create jobs-pipelines.

Organizes and directs teams to conduct root motive analysis, recommend modifications, and collaborate with others to broaden and test the damage- restore.

Automation of repeatable tasks with the help of scripting (Python/Ansible preferred)

Collaborate with different vendors weekly to hold scrum meeting and producing results to the customer.

Assist the military with plans and processes for End-of-Life equipment.

Assisted in incidence management and root cause analyses.

Collaborate with DeVops team to continue improvement and building continuous integration, and constant deployment pipeline (CI/CD Pipeline)

Installation, configuration, maintenance and troubleshooting of RHEL based systems

Work with cutting-edge all Flash SAN products to provide the latest in performance and scalability for VDI installations

Coordinated with the team to set up Desktop Golden images for VMware Horizon View Composer and Instant Clone

Configured VMWare ESXi clusters for high availability and vMotion

Assisted the team in the migration and redesign of a new VMware View implementation as needed

Strong troubleshooting skills of Linux/UNIX operating systems

Understanding of essential network services such as DNS, SMTP, NTP, and SNMP

Experience with databases such as SQL, Postgres, MySQL, with storing and retrieving data used by other applications.

Experience maintaining compliance of RHEL based systems using STIGS.

Day to day support operations maintaining security patches on all RHEL based systems

Experience with Containers, RedHat platforms

Understanding of Linux based Networking

Knowledge of syslog collection

Knowledge of SIEM (Splunk) infrastructure and appliances

Performed time and project management skills, with the capability to prioritize and multitask as needed

Good knowledge of JavaScript, .Net (using static and dynamitic languages)

Good knowledge of Databases (both SQL and NoSQL)

Knowledge of and over saw database team in checking backups (Full, Differential, Transaction Logs) to validate that they were successfully created by company’s policies.

Excellent ability to partner with Architects, Developers, Systems Engineers and Database Administrators to collaboratively tune systems.

Design and execute performance test plan to characterize system capacity, performance, availability, resilience, and longevity of a highly scalable systems.

Good Knowledge and good understanding of Testing and Quality Assurance (ability to conduct critical review of releases, provide guidance & take action where necessary)

Knowledge of and relational databases such as MySQL, SQLite, Oracle while using DCL, DML commands.

Managed seven production Windows servers via VMWare vSphere daily

Maintained ten Windows clients via VMWare vSphere daily

Managed seven developmental Windows servers via VMWare vSphere daily

Shaw AFB, South Carolina September 2021 – Present

Kubernetes Platform Operations Lead

Agile-Defense, Inc Reston, VA – Combined Air & Space Operations Center, Kubernetes - Cloud Platform

Configure, administer, and maintain nine Kubernetes clusters in an air-gapped environment via SUSE Rancher Kubernetes Cluster Management Platform (SUSE Rancher Kubernetes Management)

and VMware vSphere 7 daily

Deploy SUSE Rancher Kubernetes Management via SUSE Rancher Rancher Kubernetes Engine (RKE)

Perform patching of Red Hat Enterprise Linux (RHEL) 7.9 Kubernetes cluster nodes via yum update

monthly

Build, tag, and push Docker images/containers to VMware Harbor Container Registry via Docker

CLI

Build and maintain Kubernetes application images via Docker and Dockerfiles

Create Kubernetes namespaces for applications via kubectl command line interface (CLI)

Create and edit Kubernetes YAML configuration files via Vim text editor and Notepad++

Deploy Kubernetes applications via YAML configuration files and kubectl CLI

Deploy Kubernetes applications via Helm Charts

Configure and deploy Kubernetes Ingress objects via YAML configuration files

Perform checks of Kubernetes clusters, nodes, pods, deployments, statefulsets, services, ingress

objects, persistent volumes, persistent volume claims, and other resources via SUSE Rancher

Kubernetes Management and kubectl CLI daily

Diagnose and troubleshoot issues with nine Kubernetes clusters via kubectl CLI and SUSE Rancher

Perform upgrades of SUSE Rancher Kubernetes Management via Helm Charts quarterly

Reboot Kubernetes cluster nodes via drain and cordoning as needed

Perform data backups of Kubernetes cluster MongoDB databases every 30 minutes via Kubernetes

CronJobs to Dell EMC Elastic Cloud Storage (ECS) S3 bucket daily

Perform docker pulls of hardened DoD Security Technical Implementation Guide (STIG)’d baseline

images from Platform One’s Iron Bank container repository as needed

Create Kubernetes technical documentation, diagrams, and standard operating procedures via

Microsoft Word, Microsoft Visio, and Notepad++

Maintain version control of Kubernetes deployment YAMLs, Helm Charts, automation scripts,

Dockerfiles, and documentation via Version Control System (VCS) GitLab daily

Configure, administer, and maintain GitLab server via web interface and VMware vSphere semi-

daily

Configure, administer, and maintain VMware Harbor Container Registry via web interface and

VMware vSphere

Participate in Stand-ups daily

Create and maintain Master Station Log detailing all work tasks via Microsoft OneNote daily

Communicate with application developers via Slack daily

Shaw AFB, South Carolina January 2019 – September 2021

Agile-Defense, Reston, VA – Combined Air & Space Operations Center, Pivotal Cloud Foundry

Pivotal Cloud Foundry Platform Operations Administrator DevOps,

Configured, administered, and maintained six Pivotal Cloud Foundry (PCF) foundations in an air-

gapped environment via PCF Ops Manager and VMware vSphere 6.5 daily

Downloaded and “air-gaped up” application artifacts from AWS S3 bucket via BASH script daily

Pushed applications to non-production and production PCF foundations via Cloud Foundry (CF)

command line interface (CLI) on Ubuntu jumpbox and PCF Apps Manager daily

Uploaded application artifacts and PCF products and service tiles to Dell Elastic Cloud Storage

(ECS) via S3 Browser and MinIO Client on Ubuntu jumpbox as needed

Diagnosed and troubleshot issues with six PCF foundations as needed

Created, administered, and maintained MySQL, PostgreSQL, and MongoDB databases via PCF Apps

Manager semi-daily

Backed up application databases via Dell ECS daily

Configured, administered, and maintained 6 BOSH Directors via BOSH cli and PCF Ops Manager as

needed

Generated instance reports for Pivotal via PCF Apps Manager monthly

Created, pulled, tagged, and pushed Docker images/containers to VMware Harbor Container

Registry as needed

Configured, administered, and maintained two VMware vSphere Datacenters for PCF foundations

via vSphere Web Client daily

Participated in Stand-ups daily, along with Sprint Review, Retrospective, and Planning bi-weekly

Configured, administered, and maintained VMware vSphere NSX Edge via vSphere Web Client as

needed

Deployed, administered, and maintained Concourse CI w/CredHub integration via BOSH cli as

needed

Created, administered, and maintained CredHub credentials via CredHub cli semi-daily

Diagnosed and troubleshot issues with BASH and Python in Concourse CI pipelines via GitLab and

Notepad++ daily

Developed, deployed, and maintained Concourse CI pipelines via GitLab, Dell ECS, VMware Harbor

Container Registry, and Notepad++ daily

Configured, administered, and maintained GitLab server via web interface and VMware vSphere

semi-daily

Configured, administered, and maintained VMware Harbor Container Registry via web interface

and VMware vSphere as needed

Communicated with application developers via Mattermost, and Slack daily

General Dynamic

Bagram, Afghanistan Senior System Admin Mar 2016 – Aug 2016

Oversaw Active Directory and Exchange server management including updates, modifications, and account creations.

Automation of repeatable tasks with the help of scripting (Python/Ansible preferred)

From the Network Operations Command Center (NOCC) monitor, manage and maintain a network of deployed Windows

Experience with MS Windows Server 2008/2008 R2, MS System Center Configuration Manager 2012, MS Active Directory, MS Group Policy, and MS Windows PowerShell.

Provided application support toward installation, and maintenance of the systems patches and the new releases as directed·Performed UNIX/Windows system backups and other data backups as necessary Worked with Level 3 administrators to identify corrective actions for complex application and AR system workflow issues

·Deployedand configured McAfeeHost Based security system (HBSS) Perform set up and day-to-day administrative support of email system. Assisted in system integration testing, load, testing, stress testing, and user acceptance testing processes.

Coordinated with Cyber security for all Information Assurance matters and support.

Experience in file servers, print servers, network access, System CenterConfiguration Manager (SCCM), Exchange, virus protection, Windows 7, and desktop applications. Strived to work with customers to ensure desired service level agreements (SLAs) were met and/or exceeded

Administration of applications within the Office 365 suite Office Professional Plus, Skype for Business One Drive.

Experience to develop not just a back-end part of the solution but also front-end (full-stack)

Good knowledge of JavaScript and Nodejs,

Checked backups (Full, Differential, Transaction Logs) to validate that they were successfully created by company’s policies

Design and execute performance test plan to characterize system capacity, performance, availability, resilience, and longevity of a highly scalable systems

Managed seven production Windows servers via VMWare vSphere daily

Maintained ten Windows clients via VMWare vSphere daily

Managed seven developmental Windows servers via VMWare vSphere daily

Managed VM datastores via VMWare vSphere as needed

Lockheed Martin Bagram, Afghanistan Jan 2015 – Mar 2016

Network System Admin II

Managed Active Directory and Exchange server enclave to updates, modifications, and account creations

Maintained all Remedy-related foundation data encompassing customer, product, and categorization information

Provided application support toward installation and maintenance of systems patches and the new releases as directed

Duties include design, development, testing, and evaluation of network products and Local Area Network (LAN) administration for Windows-based operating systems in the Middle East Regions.

Provided technical support, training, and quality assurance/quality control to associates/ intermediate personnel throughout systems.

Installed, configured, monitored, administered, and maintained servers, printers, scanners, and applications.

Experience with DoD Information Technology and Security policies, procedures, standards, and regulations.

Experience in deploying and configuring Quest Active Role Server

Experience in the use and support of collaboration tools and remote support tools, such as Live Meeting, Lync, and RDP.

Analyzed system, server, application, and network performance

Performed routine problem analysis and resolution design for systems and applications. Experience with putty, SecureCRT, Wireshark.

Excellent ability to partner with Architects, Developers, Systems Engineers and Database Administrators to collaboratively tune systems.

Exelis, Fort Benning, GA Apr 2013 – Nov 2014

SR Computer Operator

Served as Senior Technician, supporting the US Army TRADOC Installation, IMCOM, and Department of Public Works (DPW).

Involved in the planning and delivery of customer support and providing software/hardware support and maintenance, i.e. installations, upgrades, configurations, and troubleshooting.

Performed initial PC troubleshooting and completed restoration action to include board swap/repairs, and software installation.

Experience with configuration and administration of HP Performance Center

Managed IAVA program and analyzes whether IAVAs are applicable to over 4 different systems. Responsible for applying security measures on all systems to ensure compliance with PM guidance.

Provided technical support, training, and quality assurance/quality control to associates/ intermediate personnel throughout 4 systems. Worked alongside developers to troubleshoot techniques and fix the code bugs

Checked backups (Full, Differential, Transaction Logs) to validate that they were successfully created by company’s policies.

Excellent ability to partner with Architects, Developers, Systems Engineers and Database Administrators to collaboratively tune systems.

Design and execute performance test plan to characterize system capacity, performance, availability, resilience, and longevity of a highly scalable systems.

Ability to manage and lead multiple projects and assignments with a high level of autonomy and accountability for results

US Embassy, Lockheed Martin, Pakistan Jun 2011 – Apr 2013

Network admin

Assisted and coordinated special projects involving workstation software installation and configurations. Also, deployment of exchange 2007, and the upgrade of 2010.

Performed initial PC troubleshooting, perform board swap repairs, and install software, drivers, Printers, and workstations.

Unlocked application user accounts via Active Directory semi-daily

Reset application account passwords via Active Directory as needed

Maintained 10 network servers supporting more than 100 users provided core network services to include email, file/print sharing, and web access.

Experience with DoD Information Technology and Security policies, procedures, standards, and regulations.

Provided various support functions including limited equipment, escort, inspection, procurement, inventory, and clerical support as needed.

Knowledge of solutions architecture, including leveraging technologies such as server virtualization, high-availability clustering, and system design. Utilized several methods of logging software and hardware-related issues, as well as the solutions for them.

Assisted with Active Directory and Exchange server management including updates, modifications, and account creations.

Created and configured new user accounts and modified existing ones for Windows Vista, XP, and Windows 7

Knowledge of the Defense Message System and assisting with contingency restoration plans and exercise scenarios.

Islamabad Embassy, Pakistan Lockheed Martin Nov 2010 – June 2011

Client Support

Advised senior leadership on network infrastructure and maintenance including server upgrades/maintenance, printer issues, workstation maintenance, and

switch/router maintenance.

Unlocked application user accounts via Active Directory semi-daily

Reset application account passwords via Active Directory as needed

Knowledge of industry-standard Incident Ticket Tracking systems for inputting incident tickets and creating work orders. (Remedy)

Managed seven production Windows servers via VMWare vSphere daily

Maintained ten Windows clients via VMWare vSphere daily

Managed seven developmental Windows servers via VMWare vSphere daily

Managed VM datastores via VMWare vSphere as needed

Diagnosed and troubleshot issues with Windows Server 2003 as needed

Performed maintenance tasks on Exchange Server 2003 daily

Diagnosed and troubleshot issues with Exchange Server 2003 as needed

Imported and exported Oracle databases daily

Diagnosed and troubleshot issues with Oracle SQL*Plus as needed

Performed maintenance tasks on Oracle SQL*Plus database biweekly

Knowledge of Active Directory 2003, 2008, 2010 and Exchange 2003, 2008, 2010.Windows Server 2003,2008/r2, 2012, and accounts related to those servers.

Maintained, monitored, and repaired servers including Active Directory, Exchange, Primary and Secondary Domain servers.

Attended Cisco VoIP course when issues arose concerning Teleconferencing.

Checked backups (Full, Differential, Transaction Logs) to validate that they were successfully created by company’s policies.

Design and execute performance test plan to characterize system capacity, performance, availability, resilience, and longevity of a highly scalable systems.

Ability to manage and lead multiple projects and assignments with a high level of autonomy and accountability for results.

Performed maintenance tasks on HP-UX servers daily

Maintained backups of HP-UX servers

Performed maintenance tasks on 7 CPOF (Windows Server 2008 R2) servers weekly

Managed all live servers in VMware vSphere

Administered Solaris 10 server updates as needed

Automated server administration tasks via shell scripts as needed

Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews and sprint retrospectives; coached team members and clients on Agile process.

Technology Leadership

As Anchor for DevSecOps

Administered all Agile/Scrum processes including sprint planning, daily scrums, sprint reviews and sprint retrospectives; coached team members and clients on Agile process. Performs a lead role in executing the "Go-to-Market" for new offerings.

Designs technical solutions not only considering the customer’s infrastructure but also the business limitations and opportunities; operates comfortably beyond standard approaches to satisfy the needs of all the stakeholders.

Consulting on leading-edge technologies and possess deep technical knowledge for a mixture of the following:

Software Defined Infrastructure - Virtualized computer, networking, and storage technologies Hybrid

Infrastructure Automated Solutions (API, SDI) Public cloud (Azure, AWS)

DevOps, I have experience in these items (Ansible, Docker, Kubernetes, terraform, Ironbank, Helm, Rancher, VSCode, minio, Git, GitHub,)

Reviews peers’ designs for quality and accuracy.

Determines and defines services that complement and/or round out proposed hardware and software engagements, and estimates required engineer effort.

Operates beyond a ‘self’ focus for the benefit of the team and the practice to better CDW’s technology leadership, execution, and overall relevance to our customers; develops standardized templates of deliverables, including the SOW framework, tools, demo lab, and scripts, and services calculation (Calc); provides leadership to equip projects to deliver the solution at a high level of quality.

Communicates and trains the team on changes in technologies, procedures, solution implementations, and approaches.

Promotes a culture of knowledge sharing and collaboration by organizing knowledge bases, contributing regularly, and encouraging team members to contribute.

Coaches and mentors team members to improve their technical, consulting, and sales skills.

Acts as a resource to FSAs for advice and recommendations on technical design issues and product choices.

Conducts technical assessment and expertise evaluations during the candidate selection process.

Assist managers with new hire FSAs’, and lead shadow assignments; proactively provide assistance and guidance to new hires to accelerate productivity. Having experience in leading DevOps teams and effectively managing resources.

Working with financial services technologists and partners.

Having a strong understanding of large-scale cloud computing solutions including setting up and configuring Container platforms and Azure DevOps-based CI/CD Pipelines. having experience in Developing and maintaining platform automation tools, dashboards, and utilities (Java and .NET C#, Terraform).

Checked backups (Full, Differential, Transaction Logs) to validate that they were successfully created by company’s policies.

Excellent ability to partner with Architects, Developers, Systems Engineers and Database Administrators to collaboratively tune systems.

Education

Associate, Computer Information System & Cisco, April 2010

Troy University, B.S in Business Administration, Computer Information Systems, October 2019,

Stanly Community College: VMWARE VSPHERE: Install, Configure, Manage

Awards

Highest award as the #1

Communication 2011-2012 Department of Defense for achievement in information

management and information Technology

Chief Information Officer Team of the year by LTG P.K. Keen, U.S Army Chief, Office of the

Defense Representative-Pakistan.

Provided exemplary communications and infrastructure support to ODRP.

Assisted in improving the reliability and capability of ODRP communications and continue to impress.

SELECTED ACHIEVEMENTS

Resolved issue in which BOSH Director’s persistent disk filled up and crashed BOSH via GParted,

PuTTY, vSphere, and Pivotal OPS Manager. This action saved data as well as the many man hours

that would have been required to “re-pour” the affected PCF foundation.

Spearheaded PCF automation efforts via the creation of over 60 pipelines via a control plane

deployed Concourse collocated with CredHub.

Developed 2 BASH scripts to increase PCF foundation redundancy via backing up and importing

data to an off-premise PCF foundation every hour.

Technical Skills

HP Blade Technology, Dell Products switches and servers, VxRail, NetApp, UCS, EMC, VMware, Kemp, Proficient in Cisco, VPN, WLAN, VLAN’s, DSL

Utilize and knowledge of Microsoft Office application software Knowledge of Citrix XenApp/XenDesktop, Netscaler of LAN/WAN Topologies

Windows Server 2003, XP, Windows VISTA, Windows 7, Windows 10 and Networking repair

Installation, configuration, and support for Microsoft Office 365 along with Provide phone and remote troubleshooting support

Strong Windows 7/10/Server 2012 administration, installation and troubleshooting skills.

Strong understanding of Office 365 migration, Teams, Skype for business. Exchange migration.

Knowledge of Active Directory 2003, 2008, 2010, 2012 and

Exchange 2003, 2008, 2010. Windows server 2003, 2008/r2, 2012 2016, 2019 and accounts related to those servers.

Knowledge of IBM’s Customer Information Control System (CICS) and Virtual Telecommunications Access Method (VTAM) Printer Support System (VPS) to restart printers and printer output.

Ubuntu, Debian, MySQL, MongoDB, Python, Ruby, Perl, and Java.

Advanced with Kubernetes

Advanced with Pivotal Cloud Foundry (PCF)

Advanced with BOSHe

Advanced with Docker

Advanced with VMware Harbor Container Registry

Advanced with GitLab

Advanced with Concourse CI

Advanced with CredHub

Advanced with Dell Elastic Cloud Storage (ECS)

Advanced with Unix

Advanced with Linux

Advanced with BASH

Advanced with Red Hat Enterprise Linux Server with SELinux

Advanced with VMware vSphere 5.5-7

Advanced with VMware ESXi

Advanced with PowerShell

Advanced with Python 3

Highly Proficient with VMware vSphere NSX Edge

Proficient with SQL Server 2008

Proficient with Cisco Unified Computing System (UCS)

Proficient with Java

Proficient with Oracle SQL*Plus

P R O F I C I E N C Y

DoD 8570.1 IAT Level II Compliant

CompTIA A+CE

CompTIA Security+ CE

CompTIA Cloud+

MCITP

AWS Cloud Practitioner

MSCE Windows Server 2012

VCP VMware

SolarWind

ITILv3 EXIN

Cisco CCNA

DISA ACAS Certified

HBSS Certified, UCS Cisco’s Unified Computing System

MCSE Cloud Platform

Certified Scrum Master

CompTIA Linux +RHCSA

Azure Security Technology AZ-500

HashiCorp Terraform (002)

Kemp Certified

Dynatrace Certified

EMC Storage

Certified Kubernetes Admin (CKA)

VDI (Horizon)

NetApp

Contact this candidate