Scrum Master
Resume:
Samantha
Mapa
District Heights, MD
*******@*****.***
https://www.linkedin.com/in/samantha-m-37325a146/
Experienced servant leader with a record of initiating and implementing strategic teamwork solutions that promotes communication and collaboration. Accomplished at introducing and facilitating the adoption of Scrum principles, removing impediments and encourage self-organization. Result and goal driven oriented with a successful record in delivering products on time. Relentless on building an environment of continuous improvement and encourages a healthy intra-team dynamic.
Skills
Jira/confluence
Proficient MS Office and Google Suite
Agile Methodologies
SDLC/SQL
Scrum process
Complex problem solving
Accustomed to fast paced environment
Excellent attention to details
Analytical/Critical thinking skills
Time management/Leadership skills
Interpersonal communication skills
Effective Meeting Facilitation skills
Excellent communication/organization skills
Effective coaching and mentoring skills
Driven, self-motivated, agile evangelist
Process facilitation
Experience
MARCH 2021 – PRESENT
Scrum Master / Humana, Washington D.C
Ensure the team follows standard Agile processes while identifying opportunities for improvement.
Collaborate with Product Owners (PO), stakeholders and developers to understand the customer needs and translate that into the product backlog.
Track and communicate team velocity and sprint/release progress using Jira and Confluence for metrics and requirements and documentations.
Facilitate Agile ceremonies and ensure quality and timely delivery. Facilitate decision making and conflict resolution.
Facilitate discussion with customers to gather and document requirements and explore potential solutions.
Interact effectively with peers, management, and cross-functional teams to address and resolve issues.
Assess the Scrum maturity of the team and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
Ensure the team achieve their stated objectives by reinforcing SAFe framework and Scrum principles, keeping the team focused on their goals.
Maintain an environment of continuous improvement and encourages a healthy intra-team dynamic.
Understand and use a variety of techniques to continuously optimize ceremonies and team participation and engagement.
Provide support to the team using servant leadership style and leading by example, remove impediments, improve transparency.
Environment: Jira, SharePoint, MS Office
NOVEMBER 2019 – FEBRUARY 2021
Scrum Master / Medstar Washington Hospital Center, Washington D.C
Plan and coordinate delivery and dependencies across multiple teams.
Support Enterprise Change Management Standards.
Facilitate dependency management, risk management, impediment removal.
Promote & facilitate communication and collaboration across organizations to support deliverable completion and timeline.
Facilitate status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks/issues, and schedule.
Ensure that execution is aligned with deliverable requirements by working with the stakeholders and team.
Facilitate and coordinate agile ceremonies: daily stand-up (scrum) meetings, retrospectives, demos, backlog grooming / refinement, backlog sizing, and sprint planning.
Maintain a safe and trusting environment where conflicts can be managed in a healthy way without fear of blame
Collaborate and resolve issues with cross functional teams.
Protect team from outside interference, removing impediments and ensuring that the work is delivered as a team.
Environment: Jira, SharePoint, MS Office
JULY 2016 – OCTOBER 2019
Scrum Master / Medstar Visiting Nurse Association
Identify and remove impediments and prevent distractions
Ensure the team follows standard Agile processes while identifying opportunities for improvement.
Facilitate Agile ceremonies: daily stand-up (scrum) meetings, retrospectives, demos, backlog grooming / refinement, backlog sizing, and sprint planning.
Understand and use a variety of techniques to continuously optimize ceremonies and team participation and engagement.
Consult with Product Owners and team members to define and articulate the business problem and developing user stories and acceptance criteria
Involved proactively to communicate with development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects.
Work closely with the QA team and Developers to clarify and understand functionality, resolve issues, and provide feedback to identify defects.
Prepare Daily and Weekly status reports by summarizing activities on the project.
Tracking and communicating team velocity and sprint/release progress
Maintaining process documentation and ensuring that the development teams are practicing the core agile principles of collaboration, prioritization, team accountability and visibility Environment: Jira, SharePoint, MS Office
Education
Bachelor of Science in General Studies with a concentration in Allied Health and Biology
Washington Adventist University, Takoma Park
Professional Scrum Master Certification
Custom Scholar Training School
Relevant Coursework
•Product backlog Management
•Forecasting and Release Planning
•Stakeholders Management
•Organization Design and Culture
•Managing Technical Risk
•Coaching Agile Practices
Certifications
PSM I – Professional Scrum Master
PSM II – Professional Scrum Master II
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