SANDRA (Sandi)E. SKUBIS
**** ******** ****, ****** ** 75061 /C: 469-***-**** /email: adtxps@r.postjobfree.com
SUMMARY
Seasoned Customer Service Representative. Collections professional with strong mortgage experience. Looking to secure a full-time position with a reputable company.
WORK EXPERIENCE
05/22-12/22 Loss Mitigation Specialist for Selene Finance-Coppell, TX
oSuperior grasp of Fair Debt Collection Protection Act
oHigh expertise in loss mitigation workout options
oProfound expertise in income to debt ratio education
oBankruptcy knowledge
oForeclosure knowledge
09/2013 to 11/2021 Recovery Specialist for Loss Mitigation Department
Veripro Solutions-Lewisville, TX
oMaintained confidentiality of bank records and client information.
oVast experience in mortgage loans and loss mitigation
oSuperior grasp of Fair Debt Collection Protection Act
oHigh expertise in loss mitigation workout options
oProfound expertise in income to debt ratio education
07/2009 to 09/2013 Recovery Specialist
Strategic Recovery Group-Addison, TX
oCollected on defaulted mortgages
oAssisted customers with second mortgages that remained intact after foreclosure
oCollected on defaulted credit cards
oWorked on high-risk loans over 60 days past due
oEducated customers on credit risk management
01/2007 to 04/2009 Safeguard Property Preservation Liaison for
Suntrust Bank-Richmond, VA
oApproved / denied contactor bids
oWorked with City Inspectors on violations
oOrdered BPO’S and property inspections
oWorked on insurance claims-mostly fire or natural disasters
08/2004 to 10/2008 Post Closer
Aurora Loan Services/ Lehman Brothers-Englewood, CO
oAudited closed loans
oReviewed Collateral
oPrepared loans to go to Parent Company for possible resale
oSkip tracing
oCollected on 60+past due auto loans
Education and Training
Certificate in Business Administration- Bryant and Stratton Business Institute- Clarence, NY
Skilled in Davox, Data Entry, Microsoft, Excel, Outlook, Citrix, MS Word, Payrazr, Artiva