IT Support/Administrator
Resume:
Anifowoshe Ahmed Olayinka
No **, Kadiri Street,Surulere,Lagos Email: adtxpq@r.postjobfree.com
Date of Birth: 13th April, 1991 Phone: 070********,090********
Place of Birth: Epe
Sex: Male Linkedin Profile: www.linkedin.com/in/ahmed-anifowoshe-a61743b1
WORK EXPERIENCE
KTV Value Added Oil Services (July)2022 – Till date
Information Technology and Document Control
●installing, designing, configuring, and maintaining system hardware and software.
●Analyzes and troubleshoots the network logs and tracks the nature and resolution of problems.
●Monitors usage to ensure security of data and access privileges.
●Installs, supports and maintains both physical and virtual network servers and appliances.
●Establishes and maintains user accounts, profiles, file sharing, access privileges and security.
●Researches, analyzes, monitors, troubleshoots, and resolves server or data network problems.
●Develops, maintains, and implements network support, and archiving procedures.
●Researches and evaluates new technologies related to computer networking.
●Assists in planning, coordinating, and consulting with vendors and clients for hardware/software purchases, product services and support.
●Assists and provides support to the employees as necessary, monitoring network servers and providing internet and intranet user support.
●Establishes and maintains user e-mail accounts.
●Provides e-mail training and software support.
●Provides e-mail documentation and updates user manual as needed manages anti-spam and anti-virus servers.
●Researches and troubleshoots e-mail problems by reviewing mail logs, records, and network configurations.
●Office 365 and Sharepoint Administrator
●Configuring of Office 365 Licenses for every staff
●Responsible in maintaining the organization’s public image through the implementation of marketing initiatives.
●Support the development of web content, web pages, social media pages, and other online promotions
●Responsible for all organization’s branding (ID / Access Cards, Complimentary Cards Email Signatures, Souvenirs) etc.
●Responsible for the timely, accurate and efficient preparation and management of documents.
●Archiving files and ensuring all team members have access to necessary documentation.
●Develop and maintain systems for document storage and retrieval, and help train other employees on efficient system usage.
●Using computers to organize and distribute documents within the organization
●Ensure documents are shared at key times to facilitate timely project completion
●Ensuring the secure destruction and disposal of sensitive documents.
●Maintaining the security of confidential documents.
Tilt Group Limited (March)2021 – (June)2022
IT Support/Administrator
●Domain maintenance and website Editing and picture update on Tilt Construction,Tilt Energy,Omron Construction,Habtob Global,
●System Upgrading
●System Repair
●Social Media updating/analyzing
●Group Email Maintenance/Creating New Email/users For New Staff.
●Maintaining and monitoring of Computer System and network Across Main Office and Branch
●Installing and Configuring Computer hardware and Software,Printer
●Network Maintenance and Monitoring
●Backup and virus scanning of Domain
●Managing Active Directory users, Group policies
●Cctv Maintenance
●Managing Active Directory User Password
●LAN cable Management
●System hardware repair
●Providing Support via quick assist
●Troubleshooting Email delivery issues
●Troubleshooting cpanel issues
Polaris Bank Ltd (August)2019 - (February)2021
Regional IT Support Officer
●Formatting and installation of OS (Operating System)
●System Upgrading
●Resolve Branches Network Issues
●Support Branches resolve System Related issues
●Reviewing IT related devices like bvn Machine,Swiping Machine,P.O.S and Printers
●Linking System/Printers to the bank Domain
●Troubleshooting Network related Issue
●System Hardware Repair
●L.A.N Setup (Local Area Network) set-up
Providing Support with Skpe for Business remote Connection
● System Mirroring
● Certificate installation
● Hardware and Software Installation
● Printer Sharing,Scanner Installation and Troubleshooting
● Updating of Group Policy
● Printer Troubleshooting
Hash Analytics.com (May)2020 - (August)2020
Online Global Internship
Data Analysing using Pycharm,Anaconda,Python
Polaris Bank Ltd (June) 2015 -(August) 2019
Priority Banking Officer
●Mobilization of deposit
●Account opening/Acquiring New customers
●Booking of loan
●Report writing
●Managing and creating relationship with existing account
●Booking fixed deposit
●Premises visitation (KYC)
●Confirmation of cheques and transactions
●Customer loan record keeping and filing
Skye Bank Plc (March)2015-(June) 2015
Customer Service Officer
Attending to customer's enquires and complaints
BVN enrollment and linkage
Cheque book request and stoppage
Processing cash retract
Processing account opening and closure
Updating of customers information (CIU)
Customer record keeping / filling
Leadway Pension Pfa (January)2015 –(March) 2015
Office Assistant (relief)
Set up board meetings
Gift Record keeping and distribution to marketers
Sharing of newspaper to all department heads
Caring of cheques /documents to departments for signing/vetting
Standard Chartered Bank (March)2014 – (December) 2014
Digital Banking officer
Sending of Mpins mobile Banking pins) for mobile banking registration
Calling of customers to register on mobile banking
Assisting customers in registering mobile and internet banking
Registering customers for bvn
Providing Support/Assistance to Customer via Phone and Emails
Surulere Local Government (December) 2013 –(March) 2014
Industrial Trainee (Store keeper)
Inventory record
Taking records of stock
Delivering stock to other department of the council
EDUCATION / QUALIFICATION
National Open University of Nigeria 2015 - 2019
Bsc (Hons) Computer Science
Grace Polytechnic, 2011 - 2013
National Diploma in Computer Science
SummerSet College, Surulere Lagos 2009 – 2010
West Africa Senior School Certificate Examination
Ansar-u-Deen High School, Surulere Lagos 2003 – 2009
West Africa Senior School Certificate Examination
St Clement Nursery/Primary School, Surulere Lagos 1995 - 2002
Primary School Leaving Certificate
OTHER CERTIFICATES OBTAINED
●Fundamentals of Digital Marketing from Google Digital skills for Africa
●Secure Android App Development from University of Southampton
●Diploma in Ethical Hacking (SIIT)
●Google Africa Scholarship Android Basic Course (Andela)
●Professional code of Ethics and Business Conduct from chartered Institute of Bankers of Nigeria(CIBN)
●Handling Complaints from Polaris Business school
●Selling skills from Polaris Business School
●Google Technical Support Fundamentals
●Fraud Prevention and Control from ICS Academy
●Google Analytics for Beginners
●Google Analytics Advance
●Visa Signature from Visa
●Visa Infinite from Visa
●Visa Consumer card product by Visa
●Accountability in work place
●Credit Card - Sales Team by Visa
●Affluent Sales Training by Visa
●Working with Customers by Visa
Volunteering
●Android Developer Mentor - Andela ALC (PL 3)
SKILLS
●Ability to Troubleshooting
●Ability to write programming languages like html,Css,Java,Javascript,Xml,
●
●Excellent communication skills and good Interpersonal relationship
●Ability to learn and Think fast, competent, highly dedicated and trustworthy
●Ability to carry-out instructions with minimal or no supervision
●Organizes ideas and communicate orally
●Active learning
●Active listening
●Excellent organizational and multitasking abilities
●Exceptional Selling Skills
●Ability to handle customers complaints
●Ability to write business plan
●Ability to use Google form,Microsoft form and Jotform to design report template,Question and answer template and test Template
●Ability to provide Support via Quick Assist and Skype for Business
●System Hardware Engineering and Software Configuration
●Ability to collaborate git and Github
●Ability to use Microsoft Office suit/O365 tenant and Google online suit
●Good Understanding of Microsoft Azure
●Ability to edit website different programming languages and word press
COMPETENCIES
●Ability to use Github
●Proficiency in the use of Microsoft Office suite
●Ability to use Notepad++ and sublime text 3
●Ability to use Microsoft Team
●Ability to use Word Press
●Proficiency in the use of Microsoft Outlook
●Proficiency in the use of Snipping tool and photo paint
●Ability to interact effectively with people
●Ability to learn and adapt to changes easily
●Confident in handling new tasks
●Attentive to details
●Ability to work under tight deadlines
●Ability to work well in teams
●Ability to work well under pressure
●High level of integrity
INTERESTS
●Reading, Travelling & Listening to good music
LANGUAGES
●English and Yoruba
REFERENCES
●Babatunde Oso
Team Lead Regional IT Support
adtxpq@r.postjobfree.com
●Jasper Ike
Industrial Engineer
adtxpq@r.postjobfree.com
●Ibrahim Adeniregun
IT Support
adtxpq@r.postjobfree.com
●Wale Adekunle
Branch Development Manager (BDM)
adtxpq@r.postjobfree.com
Contact this candidate