Store Associate Customer Service
Resume:
Shameka C. Cooper
Charlottesville, VA *****
*******.******@*****.***
Qualifications Over ten years of experience providing excellent customer service in both the financial and the human services field. Reliable, detail-oriented, compassionate professional with a dedication to making a person’s life more meaningful.
Experience Self-Employed Personal Care Assistant
Charlottesville, VA 22901
January 2010-present
Provided daily care needs for individuals in the community in various environments, including hospitals, nursing facilities, and in-home.
Observed and documented daily to ensure the client’s wants and needs are fully met.
Communicated with family members, Social Workers, and other medical professionals to monitor their health and safety concerns.
Demonstrated the ability to work independently as well as within a team of other professionals.
Cashier/Store Associate
Sally’s Beauty Company, Inc
1904 Rio Hill Center
Charlottesville, VA 22901
August 2009-September 2010
Provided excellent customer service to customers making purchases.
Restocked merchandise and conducted price-changes throughout store.
Operated the cash register and maintained correct count throughout the day.
Communicated with coworkers about customer’s needs.
Bank Teller
Wright Patman Congressional Federal Credit Union
10461 White Granite Drive, Suite 102
Oakton, VA 22124
October 2007-August 2009
Engaged and developed relationships with bank customers to ensure a positive banking experience.
Processed cash and check transactions received over the counter deposits, withdrawals, and loan payments.
Trained new employees on the processes of conducting transactions throughout the business.
Demonstrated competency and accountability to qualify to access the bank vault, operate the teller drawers and make change throughout the bank.
Assistant Head Bank Teller
Commerce Bank
1265 Seminole Trail
Charlottesville, VA 22901
Maintained professional relationships with bank customers.
Managed Cash Master reporting and case limits in accordance with tell operational standards.
Ensured the integrity of business by paying close attention to detail.
Problem-solved for customers and coworkers throughout the business.
Demonstrated the ability to identify banking problems and work efficiently to find a solution.
Education Orange County High School
201 Selma Road
Orange, VA 22960
Advanced Diploma earned June 2002
Strayer University
2303 Dulles Station Blvd
Herndon, VA 20171
B.S. Criminal Justice earned June 2014
References Monty
Former Supervisor
Kyarna Fogon
Former Coworker
Catrina Brightwell
Current Patient
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