Nursing Assistant Data Entry
Resume:
LaBraskia Jackson
Pharmacy Technician
Columbus, MS 39702
*********.*******@*****.***
Willing to relocate to: West Point, MS - Starkville, MS Authorized to work in the US for any employer
Work Experience
Adherence Technician /MTM Technician
Aston Carter - Remote
August 2022 to Present
The Medication Adherence Technician will apply knowledge and skills to engage in-depth discussion with patients about medication adherence to identify and resolve patient adherence barriers. This role may involve analysis, research, and problem-solving to obtain resolution. Applied judgment is required to develop, modify and adapt procedures in order to most effectively meet demands in atypical situations. Essential Duties & Responsibilities:
• Make outbound calls to patients and healthcare professionals regarding patient medications, adherence, and barrier removal
• Demonstrate ability to actively listen, understand patient questions and provide accurate answer or solutions. More complex questions, inquiries, or information requests outside of the scope of knowledge are transferred to health care plan, clinician, or pharmacy for resolution.
• Interact with healthcare professionals of all levels involving patient medications. Examples include calling the pharmacy or provider to assist patient with medication refills, medication synchronization, or 90 day supply requests.
• Practices discretion and care on a regular basis when working with sensitive/confidential data pertaining to the patient, department, or company.
• Uses software applications to document patient call interactions
• Nature of work requires minimal supervision, is largely self-directed, and accountable for defined duties. Job requires use of independent judgment
• Exercise excellent written, verbal, listening and interpersonal communication skills necessary to effectively interact with all levels of internal and external parties, to convey information correctly, manage difficult situations, and always represent Adhere Health in the most favorable manner Leadership Duties (If Applicable)
• Establish positive partnerships across business groups both inside and outside of the organization Certified Pharmacy Technician (CPhT)
Kroger - Columbus, MS
July 2020 to Present
At this job I work under the supervision of a pharmacist to dispense prescription and over the counter medication to customers or health professionals. We also assemble medicines for prescriptions and provide information about medications. We also do the following
• Accepting written prescriptions or refill requests from patients and evaluating information for completeness and accuracy.
• Recording medical histories while maintaining confidentiality and compliance with HIPAA regulations.
• Delivering quality customer service to patients, responding to inquiries, questions, or requests, and referring them to the pharmacist for medical information.
• Verifying the accuracy of patient information.
• Counting prescription medication, filling prescriptions, and typing and attaching medication labels.
• Performing inventory audits and purchasing supplies and medication.
• Process patient insurance.
Driver
FedEx - Columbus, MS
November 2019 to November 2020
At this job I drove a delivery truck with several packages that needed to be delivered in the GTA area. I worked 6 days a week starting at 7:00 am and ending as late as 6:00 pm. I had to load my own truck and put package in order so that I could find them once I made it to a stop.I had a scanner that I logged on to. I had to scan every package as I delivered them. Some package required a signature and if the customer wasn't home or in the office I had to leave a call tag.A call tag is a Fed Ex tag that states several things such as "sorry we missed you". It also tells how many attempts will be made. CNA - Certified Nursing Assistant
Dugan - West Point, MS
October 2019 to August 2020
At this job I am assisted to patients and I take care of them from 6am-2pm. I give them a shower or bed bath if they had a shower the day before. I help patients with activities of daily living. Feeding, bathing, grooming, oral care, bowel care, nail care and much more. I have a partner and we work together to get the job done.
CNA
Comforcare Home Health Care - Columbus, MS
June 2019 to October 2019
At this job i have 2-3 different houses i visit to help clients in their home.I was dishes, clean kitchen and bathroom. I also help clients shower and prepare dinner if needed. I run errands if needed. I help clients with things they can't do on their own.
CNA - Certified Nursing Assistant
Windsor Place - Columbus, MS
June 2018 to October 2018
At this job i was assigned 12-15 patients daily. I help patients with activities of daily living such as eating, bathing, combing hair, making beds, and much more. I check vitals every 4 hours and also gave diabetes snacks when needed.
CNA - Certified Nursing Assistant
OCH Regional Medical Center - Starkville, MS
June 2017 to September 2018
At this job i worked 12 hrs shifts on days and nights. I worked different departments such as L&D, ER, Surgery Department, and the Medical floor. I worked with elderly and young people. I have experience in NG tubes, catheters, JP drains, Colostomy bags. Customer Service Rep
Loan Master - Columbus, MS
September 2016 to September 2018
At this job i wrote 2 types of loans; title and check loans. I sent out letters and called customers to let them know of late payments. I also called to remind them of upcoming payments. I sat behind a computer desk most of the day taking payments and updating customer information the the system. I would help customers with any question they may have about the loans. I would do a vehicle inspection on the vehicle that the loan would be done on. After the loan process was finish I would print the check from the computer and they had to cash it at the bank we were dealing with. The computer would set the date the payment was due. Payments could be made with cash, money orders, debit and credit cards.Their were no grace period on the loans. If customers didn’tpay in the assigned day further actions were taking to get payment.
Dietary Aide
Trinity Health Care - Columbus, MS
March 2015 to July 2017
Each day at this job i wash dishes, wrap silverware and help cook with the preparing of food. Our goal was to ensure guest and residents 3 hot meals each day. I made residents feel like this was their home and i help them make healthy food choices.
Dietary Aide
Vineyard Court Nursing Home - Columbus, MS
June 2014 to May 2017
At this job i make drinks, prepare desserts, make snacks and also general cleaning. I washed dishes and assist with meals. I fixed snacks for diabetes at night before we left for the night. Cashier/ Cook
Cashier/Cook
Captain D's Seafood Restaurant - Columbus, MS
February 2012 to August 2014
Starkville, Ms
At this job i open and close the store. I made drinks for customers. I also cooked from time to time when needed. I assist people with making their orders and help them use coupons. I ran the front counter and the drive thru. I prep food for the same day and the next day. Education
CNA
Milsap Vocational School
2017
High school or equivalent
Columbus High School
2010 to 2013
Skills
• Customer service
• Bookkeeping
• Cna
• Patient care
• Powerpoint
• Microsoft word
• Word
• Time management
• Fast learner
• Cna Certified
• Home Health
• Certified Nursing Assistant
• Dietary Aide Experience
• Caregiving
• Medication Administration
• Vital Signs
• Home Care
• Delivery Driver Experience
• Critical Care Experience
• Nursing
• Meal Preparation
• Pharmacy Technician Experience
• Documentation review
• Laundry
• Hospital Experience
• Insurance Verification
• HIPAA
• Customer support (2 years)
• Communication skills
• Computer skills
• Data entry
Certifications and Licenses
Class D License
April 2019 to April 2023
Pharmacy Technician
June 2019 to November 2022
CNA
June 2017 to May 2023
CPR Certification
Pharmacy Technician Certification
Driver's License
Pharmacy Technician License
Registered Pharmacy Technician
Assessments
Logic & critical thinking — Familiar
May 2019
Using logic to solve problems.
Full results: Familiar
Work style: Reliability — Expert
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Expert
Customer focus & orientation — Proficient
June 2022
Responding to customer situations with sensitivity Full results: Proficient
Basic computer skills — Proficient
June 2022
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Computer Skills
Customer Service
Patient Care
Cna Certified
Windows
Microsoft Word
Powerpoint
Bookkeeping
Fast Learner
Time Management
Leadership
Communication
Sales
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