Data Entry Csr
Resume:
Kate Campbell
Assistant Manager/ Key Holder - One Love Tobacco and Gifts
Saint Petersburg, FL 33705
*******.*.**********@*****.***
Outgoing customer service professional with over 9ys experience in delivering courteous and admirable service. Seeking to establish a position in which prior skills and knowledge gain be used and growth can be reached.
Authorized to work in the US for any employer
Work Experience
Prep Cook/food runner/back and front of house
Nitallys ThaiMex - Saint Petersburg, FL
July 2022 to December 2022
• Prep food inventory
• Ran front and back of house
• Line cook
• Csr
• Food runner
• Maintained clean work space
• Train new employees
• Time management
Insider/Csr
Papa John's - Saint Petersburg, FL
March 2022 to June 2022
• Pos system
• Multi phone line use
• Multi computer screens
• Data entry
• Take orders
• Clean workplace
• Make line
• Box building
• Csr
• Count drawer
• Train other employees
• Processed customer transactions, orders, refunds and Credits
• Interacted with customers through live chat
• Assisted customers with questions
• Kept records of customer complaints
• Handled emails, inbound calls, and outbound calls
• Managed customer accounts
• Performed data entry for customer information and orders
• Assisted customers with a warm and professional attitude
• Handled billing issues and order inquiries
• Operated the cash drawer
Cook/Shift Manager
Pizza Hut - Saint Petersburg, FL
January 2022 to March 2022
• Cook wings and all food
• prep and stock food
• Build boxes
• Clean/dish wash
• Answer phones take orders
• Work make table
• Close
• Operation of cash drawer
• Multi phone line
• POS
• Csr
Administrative Assistant
Servpro - Saint Petersburg, FL
January 2020 to March 2020
• Answer phones
• Coordinate appointments
• Job filing
• Data entry
• Clean/ organize work space
• Timesheets
• Intermediate computer knowledge
CSR/Sales
House of Sweets - Madeira Beach, FL
April 2019 to January 2020
• Greeted customers
• Resolved customer issues
• Handled reservations
• Collected and documented orders
• Responded to inquiries and issues
• Inventoried spreadsheets
• Operated the cash register
Sales/Csr/Key holder
Cricket Wireless - Saint Petersburg, FL
October 2018 to December 2018
• Open/close store
• Floater between stores
• RQ system qualified
• Cashier handles money daily
• Clean and maintain presence of store
• Marketing posting on social media/internet sign spinning/ handing out flyers Customer Service Representative hybrid
HSN - Saint Petersburg, FL
October 2017 to May 2018
• Call center phone calls
• Multi tasking
• high call volume
• csr
• constant phone and computer system use.
• I'd been in customer service and management for a very long time and would like to further my career. Assistant Manager/ Key Holder
One Love Tobacco and Gifts - Saint Pete Beach, FL
July 2016 to October 2017
• Responsible for the opening and closing procedures
• Assist customers on a daily with in store purchases and/or questions
• Prepare spreadsheet documents for inventory tracking
• Ensure floor area is stocked and merchandise readily available
• Develop new relationships with clientele that enters store Cashier/Department Manager
Wal-Mart - Pinellas Park, FL
2015 to 2016
• Responsible for organization of stock items.
• Visual Display of items itemized for easy location and access.
• Ensure customer satisfaction by greeting customers and answering their questions
• Ability to communicate and take direction from all levels and turn it into action.
• Work aside sales associate to complete daily tasks
• Assist in the training of new hire employees
Cashier/Sales/Assistant
Tobacco Depot - Saint Petersburg, FL
2015 to 2015
• Responsible for cash accuracy of drawer both opening and closing shift
• Assist customers with purchases and questions they may have
• Accountable for issuing refunds and exchanges
• Meet sales production goals
Bartender
Club Adagio - Saint Petersburg, FL
2014 to 2015
• Receive orders from patrons in the establishment
• Assist in keep restaurant clean and presentable
• Assure customers needs and preferences and make accommodations Bartender/ Waitress
Secrets - Fayetteville, NC
2010 to 2013
• Serve Drinks and snacks at patrons request
• Keep work environment clean and in order
• Assist with cashout procedure at close of business
• Responsible for ensuring the inventory is stocked and organized Education
High school or equivalent
Hendersonville High School
2003
Skills
• Customer Service
• Call Center
• CSR
• Customer Care
• Assistant Manager Experience
• Bartending
• Childcare
• Experience with Children
• Serving Experience
• Administrative Experience
• Microsoft Outlook
• Microsoft Word
• POS
• Personal Assistant Experience
• Teaching
• Sales Experience
• Front Desk
• Multi-line Phone Systems
• Hospitality Experience
• Phone Etiquette
• Sales
• Cash handling
• Hospitality
• Management
• Supervising experience
• Microsoft Excel
• Conflict management
• English
• Microsoft Office
• Office Management
• Office Administration
• Clerical Experience
• Typing
• Merchandising
• QuickBooks
• Live Chat
• Account Management
• Busser
• Microsoft Powerpoint
• Data Entry
• Time Management
• Technical Support
Assessments
Customer Focus & Orientation — Highly Proficient
December 2019
Responding to customer situations with sensitivity. Full results: Highly Proficient
Reliability — Highly Proficient
December 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Sales Skills: Influence & Negotiation — Highly Proficient December 2019
Measures a candidate's ability to effectively use influence and negotiation techniques to engage with and persuade customers.
Full results: Highly Proficient
Knowledge of Early Childhood Development — Familiar November 2019
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Familiar
Scheduling Skills — Proficient
May 2019
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Proficient
Conscientiousness — Expert
May 2019
Measures a candidate's tendency to be rule-abiding, well-organized, hard-working, confident, and think before acting.
Full results: Expert
Reliability — Highly Proficient
May 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Highly Proficient
Basic Computer Skills: PC — Proficient
May 2019
Measures a candidate's ability to perform basic computer operations, navigate a Windows OS, and troubleshoot common computer problems.
Full results: Proficient
Reliability — Expert
April 2019
Measures a candidate's tendency to be dependable and come to work. Full results: Expert
Customer Focus & Orientation — Highly Proficient
February 2019
Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Highly Proficient
Youth Program Counselor — Proficient
May 2020
Leading, communicating with, and supporting youths Full results: Proficient
Customer Focus & Orientation — Highly Proficient
May 2020
Responding to customer situations with sensitivity Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Worked with children of all ages since I was 8 till now being 39.
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