Diann Hall

Education:

RN License - State of Florida

Member of:

ANA (American Nursing Association)

ANCC Board Certified Nurse Case Manager

Ball State University 1982

MA in Counselling Psychology- Muncie, IN 1982

Jacksonville State University 1979

BS in Nursing- Jacksonville, AL

Professional Experience:

Quest Diagnostics 2018 – Present

RN Wellness/Immunizations – Per diem

Perform health screening /flu clinics onsite

Perform biometric health screenings including blood draws with both venipuncture and finger stick methods

Perform basic waived testing technical procedures on blood samples and completes required quality control.

Administer flu immunization shots (as dictated by state regulations)

Provide exceptional customer service at all clinics and health screenings.

Maintains accurate, complete, and legible records.

Participates in training/retraining and continuing education programs as necessary.

Complies with all designated safety policies and procedures in the work area, including the use of applicable protective equipment when necessary to prevent exposure to potentially infectious agents.

Understands and complies with applicable federal, state and local laws. Adheres to quality assurance procedures and good manufacturing practices.

Maintain all HIPAA and OSHA standards while on events.

Performs other related duties as necessary.

Clay County Health Department-DOH Green Cove Springs, FL Jun’2016 – Jun’2017

Registered Nurse

School Health Nurse

Senior Community Health Nurse

Conducted immunization records review.

Administered school aged immunizations during high volume.

Collaborated with community partners in the school district.

Supported school Health designee regarding outcome of referrals.

Made third contact with parents that have not responded to previous referral letters

Participated in screenings according to memorandum for private schools in Clay County.

Assisted and ensured that school health designee completed rescreens and screening of absentees according to state according to memorandum for private schools in Clay County.

Utilization Management Advisor Malcolm Randall VA Medical Center Gainesville, FL Mar’2004 - Nov’2015

Registered Nurse Case Manager

Coordinated the delivery of health care services to patients.

Documented the cost effectiveness of treatment provided.

Daily review of patient electronic medical record to ensure proper documentation of care delivery by interdisciplinary team members.

Facilitated and coordinated the discharge planning process.

Served on the agency Quality Improvement Team as the patient and family advocate.

Acted as liaison to insurance and medical management team professionals.

Utilized ICD 9 and CPT coding for documentation of care provided.

Quality review consisted of The Healthcare Effectiveness Data and Information Set (HEDIS) performance measures utilized on how well the agency focused on Quality of care, access to care patient satisfaction with VA physicians/providers with the care provided.

Yearly HEDIS reviews focused on agency outcome and measures on BMI, Hypertension, Diabetes, Cervical Cancer, Colon Cancer.

Yearly training updates included review of OASIS guidelines and updates.

Performed daily McKesson and InterQual reviews assigned team patients for medical necessity of care provided.

Managed /facilitated the care of patients experiencing acute, and chronic pain.

Ensured assessment for acute and chronic pain scale as required based on knowledge of methods of chronic pain.

Managed care of hospice patients by incorporating /implementation of acute and chronic pain management plan.

Urgent Care Clinic Naval Hospital Jacksonville, FL Mar’2003 – Apr’2004

Registered Nurse (Part-time)

Responsible for performing/documenting health care assessments of Tricare military, families, infants and children.

Conducted/obtained lab, supplies, oral, IM, subcutaneous, IV administration of medications, applications of DME

Carried out physician orders in urgent care setting.

Scheduled follow-up appointments with primary care providers.

Supervised of allied health staff on duty.

Developed professional relationships with assigned primary care doctors, outpatient clinical staff and referral services.

Naval Hospital- Jacksonville, FL Aug’2002 – Apr’2004

Registered Case Manager

Initiated case management services in a military hospital ambulatory setting.

Coordinated delivery of health care services to active duty, retirees and families.

Documented cost effectiveness of treatment provided.

Discharge planning for different levels of care based on InterQual criteria.

Facilitated referrals for outpatient procedures, DME, and other needed health care supplies.

Served as patient/family advocate.

Developed professional relationships with assigned primary care doctors, outpatient clinical staff and referral services.

Healthy Start program-Clay Health Department Green Cove Springs, FL 2002 - 2004

RN Program Specialist

Supervised overall functions of program which included staffing, assigned women, infants and children’s cases to staff (RN social worker, early brain educator)

Conducted home visits to high-risk pregnant teenagers, and adult prenatal clients.

Maintained medical records/documentation of charts, conducted case management activities to ensure adequate medical, social services and community referrals as needed to population served.

Cultivated and maintained professional relationships with colleagues and other community and state agencies.

Reviewed pre/postnatal screening tools to determine new-borns/infants requiring community services.

Coordinated of care with area NICU, OB, and department of families and children services.

Utilized problem solving and strong communication skills.

Ensured timely completion of required reports.

Provided staff development/in-service as needed/required.

FCCJ - Jacksonville, FL 2000 - 2003

Psych Registered Nurse (Weekend/PRN)

Adjunct Professor Nursing Instructor (Weekend Registered Nurse)

Developed lesson plans based on curriculum course outlines

Delivered content in classroom, laboratory and clinical settings.

Supervised classroom, laboratory and clinical learning experiences.

Counseled with students concerning personal and academic problems barriers to learning.

Evaluated student performance in lab/clinical settings.

PASSAR/OBRA - Columbus, GA 1996 - 1997

Registered Charge Nurse Psychiatric Unit

Provided individual case management for psychiatric partial hospitalization program outpatients.

Developed and managed 12 bed Mental Health Crisis Stabilization/Emergency services unit.

Responsible for hiring and supervision 50+ Nursing/Allied health program staff.

Developed procedures based on state/federal and DHR standards/guidelines to accomplish program goals and objectives.

Supervised day to day operations of mental health alcohol/substance abuse community treatment rehabilitation program.

Monitored patients for medical/psychiatric complications.

Conducted utilization review via review of client medical records/treatment plans on 100% of records to ensure proper documentation of services.

Worked closely with physicians and multidisciplinary team to ensure proper resources for referrals of patients related to medical, financial, family and psychosocial issues.

Provided treatment planning, consultation, education, coordination and discharge planning.

Conducted individual, group, marital and family psychotherapies with patients of all ages.

Ensured completion of comprehensive nursing assessments/treatment plans within specified time frame on all new admissions.

CNA Health Partners, Inc. - Jacksonville, FL 1999 - 2000

RN Case Manager

Mission Health, Inc. - Jacksonville, FL 1999 - 1999

RN Case Manager

PASSAR/OBRA - Columbus, GA 1997 - 1998

RN Case Manager

Community Psychiatric Crisis Stabilization Center - Columbus, GA 1991 - 1996

Program Director/Lead Nurse

Cantebury Health Care - Phoenix City, AL 1990 - 1991

Assessment Nurse (MDS)/Care Plan Coordinator

Hudson Mohawk Recovery Center - Troy, NY 1987 - 1989

Program Director Outpatient Day Treatment Program

Great Plains Area Vo-Tech School - Lawton, OK 1984 - 1986

Practical Nursing Instructor

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