Personal Assistant Customer Service
Resume:
Ciera Jackson
Douglasville, GA *****
*****.********@*****.***
Providing Exceptional Service ... Building Loyal Relationships ... Solving Problems ... Increasing Sales
· Dynamic customer service professional experienced in both call-center and retail store settings.
· Productive relationship builder; excel at listening to customer needs, articulating product benefits and creating solutions that provide value to the customer.
· Highly professional—dependable, reliable and able to perform duties with minimal supervision. Authorized to work in the US for any employer
Work Experience
Enrichment Coordinator
Cicis Cheer Creations
January 2012 to Present
· Manage all aspects of finance
· Facilitate engaging and creative programming for school aged students
· Supervision, training and coordination of Enrichment Specialists
· Inventory control and adherence to budget restrictions
· Coordination of all program paperwork including creation of programming calendar, maintenance of employee logs, student and staff attendance and various other documents Office Manager
Young Minds Psychiatry - Atlanta GA
January 2019 to December 2022
Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions.
Director
Academy of Fine Arts - Killeen, Texas
January 2016 to December 2019
· Develop and implement plans and objectives for the department in an effective and innovative fashion
· Oversee and coordinate daily operations
· Maintain compliance with external regulations and internal policies
· Assess and report progress in meeting department objectives
· See to department staffing needs (e.g., interviewing, hiring, new hire and ongoing training, annual evaluations, etc.)
· Participate in budget development and monitoring of expenses
· Oversee events and conferences as needed
· Generate necessary reports for the executive team; read subordinates' reports Education
AA Degree in Psychology
Atlanta Metropolitan College
January 2012 to December 2012
Skills
• Clerical experience
• Time Management.
• Office management
• Bilingual Customer Support.
• Payroll
• Filing
• Customer service
• Budgeting
• Inventory control
• Cheerleading
• Maintenance
• Microsoft Outlook
• Sales
• Management
• Administrative experience
• Computer Skills.
• Interviewing
• Classroom Management
• Bartending
• Childcare
• Teaching
• Special Education
• Sports Coaching
• Gymnastics
• Tutoring
• Autism Experience
• Experience Working With Students
• Human Resources
• Dancing
• Special Needs
• Conflict Management
• POS
• QuickBooks
• Microsoft Powerpoint
• Experience with Children
• Personal Assistant Experience
• Merchandising
• Research
• Event Planning
Certifications and Licenses
CPR Certification
TABC Certified
First Aid Certification
Paraprofessional Certification
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