Tatiana M. Fennell
**** ****** ****** *****, *** York 10469
Seeking a Customer Service Representative position, that gives me the opportunity to utilize my prestige customer service skills, to build rapport and consumer relationships with outstanding due diligence and professionalism. Education
In School For Ged
Ashley Stewart
9/2022-Present
Sales Associate
● Cashier
● All Sales Floor Needs
Experience
Tristate Roadside Assistance 12/2019-2021
Dispatcher
• Scheduling and dispatching drivers and work crew, vehicles and equipment
to appropriate locations for emergency and non-emergency customer work orders
• Prepare daily work orders for work crew; record and organize customer requests and completed work orders
• Provide customer resolution services to help resolve issues or customer complaints
Rye Playland 06/2018-11/2019
Lead Concession Clerk Seasonal
• Interacted with customers and resolved customer complaints in a service orientated manner; relayed relevant information to supervisor
• Performed sales transactions in a reasonable and timely fashion; entering sales into the register to ensure purchases are accurately recorded
• Assisted in onboard training with new hires; in operating or point of sale systems, food handling stations, and recording product inventory
• Ensured compliance with all sanitation and safety requirements and maintaining cleanliness in the concession area
The Food Emporium 01/2017-05/2018
Front End Associate
• Received customer payments and issued receipts, handled merchandise returns and exchanges; kept track of all cash and credit transactions
• Maintained, stocked, and cleaned customer facing and check out areas
• Scanned goods and ensured accurate pricing; cross-selling store products, or
featured on sale items to each customer
References
Erika Russell
Ally Financial
*.***********@*******.***
Monique Thomas
Program Director
U.A.U At North Shore
Tel:718-***-****
*******@****************.***