Call center triage
Resume:
Cheryl Leddy
Billings Mt
***********@*******.**
Work Experience
Rn
Jfl hospital
March 2016 to June 2021
• I presently have been working in the ER where I moniter and take care of patients from babies to geriatric adults
I give medicines ordered both PO and iv according to what the physician has ordered..
• I draw blood and start iv as ordered. I administer blood transfusions if needed. I assist the physician in minor procedures. I input information into the computer
• I have recently retired from ED nursing and I'm presently looking for different type of work.
• I want to work at home
Rn
Aya healthcare
January 2012 to March 2016
• I worked as a travel RN accepting 12 week assignments at different hospitals. My duties were very similar to the job I have presently
Education
Associate's degree in Nursing
Indiana State University - Terre Haute, IN
1989
Computer programmer in Programming
Ivy tech indiana
March 1986 to May 1987
High school diploma or GED
Nursing Licenses
RN
Expires: December 2021
State: FL
RN
Expires: December 2021
State: VI
Skills
• Nurse for 40 years
• Customer service 40 years
• Secretarial work answering phones redirecting clients. Securing a non chaotic work place
• Managerial
• Critical Care Experience
• Venipuncture
• Hospital Experience
• Triage
• Medication Administration
• Documentation review
• English
• Medical office experience
• Documentation review
• HIPAA
• Medical terminology
• Customer service
• Infant Care to geriatric
• ICU medical surgical
• In patient psychiatric children to adult
• Time management
• Medical coding
• Laboratory Experience
• Employee Orientation
• Phlebotomy
• Vital Signs
• Experience Administering Injections
• EMR Systems
• Epic
• Center
• Meditech
• ICD-10
• Adobe Acrobat
• Windows
• Microsoft office
• Type 50 plus
•
• Phone etiquette
• Hospice care
• ICD coding
Certifications and Licenses
RN
BLS Certification
June 2022
ACLS Certification
June 2022
Assessments
Medical terminology — Proficient
July 2021
Understanding and using medical terminology
Full results: Proficient
Basic attention to detail — Familiar
July 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Familiar
Electronic health records: Best practices — Highly Proficient July 2021
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use Full results: Highly Proficient
Protecting patient privacy — Proficient
August 2021
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I recently retired from bedside nursing. I am looking to work from home in CSR or call center I have my own computer setup in my private office.
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