Medical Assistant Customer Service
Resume:
Gabriela Ojeda
Bellflower Ca *****
********@*****.***
EDUCATION:
Associate of Science Degree, Clinical Medical Assisting October 2009 San Joaquin Valley College
Rancho Cucamonga, California
SKILLS AND QUALIFICATIONS:
Bilingual Spanish
Bookkeeping
Telephone Etiquette
CPR Certified
First Aid Certified
Vital Signs I
Sales
Customer Service
Able to work with minimal supervision
Able to meet deadlines
Maintain a prosfessional appearance at all times
ADP and WorkDay payroll
Medical Practice Management
Staff recruiting
Zen Desk
Small Business Owner
Taught Home School (2015-2017)
EMPLOYMENT EXPERIENCE
Carbon Health-Practice Manager
(formerly FastMed/MedPost)
Cerritos,Long Beach and Lakewood CA
3/1/22- current
Customer service, patient/employee advocate, ensure good patient flow, ensured good work flow,payroll, staff management 31 employees and 3 locations, recruitment, analysis of business revenue, inventory and supply ordering, implementation of pilot projects and policies and procedures, conduct training and monthly meetings, ensure business, create and publish staff schedules, vendor management, reviewed billing and medical coding, chart audits, marketing, ensured staff are properly trained, EMR-Carbon App FastMed Urgent Care-Center Manager (formerly MedPost) 13299 E. South St., Cerritos CA 90703
2/1/2021-3/1/2022
payroll, staff management 31 employees and 3 locations, recruitment, analysis of business revenue, inventory and supply ordering, implementation of pilot projects and policies and procedures, conduct training and monthly meetings, ensure business, create and publish staff schedules, vendor management, billing and chart audits MedPost Urgent Care- Medical Assistant
13299 E. South St., Cerritos CA 90703
December 12th 2016 -2/1/2021
EMR, patient intake,vitals,covid testing, cliawave testing, setting up for procedures and minor surgery, disinfect and autoclaved instruments, injection draws and administration, inventory, appointment scheduling,front office administrative tasks, certified drug testing technician, Workmens Compensation injuries and processing, EMR-NexGen La Mirage Nightclub-Bottle Service and Bartender
17104 Pioneer Blvd.,Artesia CA 90701 562-***-**** January 1st 2016- August 15th 2018
Take drink orders correctly and efficiently,clean up,promoting,knowledge of POS system St.Jude Heritage Medical Group-Medical Assistant Lead 501 N Cornell Ave., Fullerton Ca. 92831 714-***-**** March 16th 2015 - December 10th 2016
EMR(Allscripts),Clinical Lead,vitals, setting up for procedures and minor surgery, disinfect and autoclaved instruments, injection draws and administration, inventory, appointment scheduling,,front office administrative tasks, authorization on medications,office clinical leader
Dr. Salma Aziz DPM- back office Medical Assistant
22032 El Paseo #140, RSM, Ca. 92688 949-***-**** July 5th, 2011- March 13th 2015 EMR(Medisoft), post operative care, x-rays, setting up for procedures and minor surgery, laser treatment prep,prepare for casting orthotic procedure, removal of cast, disinfect and autoclaved instruments, injection draws, inventory, appointment scheduling, filing/scanning, preparing billing statements, review consent with patient for preoperative consult, verify insurance benefits,front office administrative tasks, authorization on MRI/Ultrasounds
Pure Beauty Skin Care Medical Spa- Assistant/Trusculpt tech 22032 El Paseo #140, RSM, Ca. 92688 949-***-**** July 5th, 2011- March 13th 2015 Appointment scheduling, filing, inventory, assist RNs in laser procedures, prep patients for treatments, educated patients on treatments, cold-calling, sales, Trusculpt technician, DreamSlim diet coach, knowledge on Cutera lasers and procedures Century 21- Assistant
Buena Park, California July 2006- August 2006
Filing, answered phones, cold calling
handled scheduling, informational distribution
U.S.HealthWorks- back office Medical Assistant/Externship 6485 Day St. # 302, Riverside, Ca. 92507 March 2009- April 2009 New injuries, follow-ups, interpreter, vaccinations, EKG, blood draws, JAMAR, physicals, dispensing medications/supplies, patient charting, filing, instant drug test, audiograms
REFERENCES
Henry Schumaker MD-Medical Director
Shane Herbert- Regional Director
Amit Shah PA-C-Clinical Manager
(562) 277- 4000
Paige Joffee-Area Director
Becky Kizil-Center Manager
Aaron Salter PA-C- Clinical Manager
Contact this candidate