Post Job Free

Resume

Sign in

Systems Analyst Help Desk

Location:
Pinehurst, NC
Salary:
$40,000/year
Posted:
December 08, 2022

Contact this candidate

Resume:

Indeed Resume

Skip to main content

Find jobs

Company reviews

Find salaries

Employers / Post Job

Find jobs

Company reviews

Find salaries

Employers

Profile

My jobs

My reviews

My demographics

Settings

Change country

United States

Help Center

Sign out

adtx3y@r.postjobfree.com of main content

arrow left

showSearchablemore vertical

Michael Lacy

Pinehurst, NC 28374

adtx3y@r.postjobfree.com

+1-937-***-****

Add your headline or summary

Work Experience

Your resume doesn't list a current job, could you verify that the dates are correct?

Edit

Dismiss

Senior Computer Generalist

Columbus Metropolitan Library - Columbus, OH

July 1988 to June 2010

I prepared the Columbus Metropolitan Library computer system for Barbara Bush's visit to CML for "Celebrate Technology" day ALONE in the midst of MANY overnight problems and "saved the day" while Williard Scott broadcasted live in the atrium on national TV. I received a commendation for saving CML a very large amount of money after documenting downtime of a gaming vendor that was unreliable and had a large amount of "downtime". It was my idea to do this and CML Administration was very appreciative of the returned money. Also, while interfacing our mainframe with our financial system (importing and exporting files) we began getting errors every night after no problems for a relatively long while. Our best and brightest blamed IFAS (Integrated Financial Accounting System) until the owner and CEO of the company brought their best and brightest on a flight from NYC. NO ONE could figure the problem out and it came down to the owner stating their company was going to give us a brand new system for free. Finally after observing all this I intervened and spoke up in front of everyone and asked my boss (Mike Martin) "How can everything be going well for 8 months and then all of the sudden we began getting these errors? What changed?"? I told everyone we changed operating systems on our mainframe. Our retention depth for retaining files was 30 days. I counted back and the day the problem began was the 1st day IFAS attempted to read what Tandem wrote. My boss (who I did not even think was listening) spoke up and said "He's right!" He told all if the IFAS crew, (You can go home now". No one understood my logic except Mike Martin and our Systems Analyst, Database Administrators, programmers and all others asked, "What did he just say?". Martin just told everyone to get back to work and he and I would fix the problem. The irony of the situation is that everyone was barking up the wrong tree! The problem was with our mainframe, Tandem, not IFAS! The owner of the company just looked at me and smiled then shook my hand. I had just saved him from honoring his promise to give us a brand new $500,000 system. At DeVry I got the highest logic score during testing in their history. There are other instances too.

Add a description of your job

Edit

Dismiss

Lincoln Logs Homes Limited Sales

Lincoln Logs Homes Limited - West Union, OH

April 1977 to June 1982

Education

Some college in Computer Information Systems

DeVry Institute of Technology - Columbus, OH

September 1985 to May 1987

Some college in Gen ed

Ohio State University-Main Campus - Columbus, OH

August 1983 to May 1984

Skills

Do you have any of these top skills employers are looking for?

Financial Accounting

Systems Analysis

Active Directory

Operating Systems

Microsoft SQL Server

Accounting

LAN

Requirements Gathering

Dismiss

High level of ability to details.

Ability to create documentation.

Excellent logic skills.

Enjoy working with others.

18 Years answering help desk for 28 branches of the Columbus Metro Library CML.

Ability to troubleshoot.

Strong multitasking skills.

20 Years of experience in computer operations.

16 Years of experience computer tech.

Excellent phone and face to face communication skills.

Certifications / Licenses

Add your certifications

Additional Information

Add Sections

Languages

Links

Military Service

Awards

Groups

Patents

Publications

© 2022 Indeed - Cookies, Privacy and Terms - Your Privacy Choices

Continue applying

showPrivacy visibility

downloadDownload my Indeed Resume

shareShare a link to my Indeed Resume

discoverGet an instant resume report

uploadUpload to replace resume

trash canDelete my Indeed Resume



Contact this candidate