Senior Performance-driven Professional in pursuit of

challenging and enriching senior managerial assignments in Logistics Operations Distribution & Supply Chain

Core Competency

Core Competencies Soft Skills

Customised Operation Solution Keen Planner

Warehousing Strategist

Process Enhancement Proven Execution abilities

Business Strategy Effective Communicator

Network Expansion Man Management

Cost Optimization Process Oriented

EMPLOYMENT SUMMARY

Employment History

Years Organisation Designation Reporting to

Sept 2018 to

June 2019

Delhi Cargo Service

Centre Pvt Limited

General Manager -

Operations

CEO

Apr. 2016 to Aug

2018

IOT Infrastructure &

Energy Services

Limited

Project Head

Sr. Vice President

- Projects

Dec 2009 to Dec

2015

Essar Steel Limited Head - Logistics CEO

Oct 2007 to Dec

2009

Writer Safeguard

Private Limited

Head- CSD and

Operations

CEO

Aug 2005 to Sept

2007

Transafe Service

Limited(Div Balmer

Lawrie)

SBU -Head CEO

June 2001 to

July2005

Reliance Logistics

Senior Manager

Operations – South

VP - Logistics

June 1995 to May

2001

Gati Limited

Regional Operations

Head

Regional Manager

April 1994 -April

1995

Dalmia Resorts

International Pvt

Limited

Senior Executive Sales &

Customer Service

Regional Manager

May 1990 to April

1994

Elbee Service Limited Marketing Executive Area Manager R S Raghu

Contact No.: +919*********

/+918*********

~ E-Mail: adtx3a@r.postjobfree.com

DOB: December 1966

Credentials:

B.Sc (Physics) in 1987

Dip in Management (Marketing) in 2010

IT Forte: Conversant with MS Office

(Word, Excel & MS Project), SAP and

Internet Applications

Others: Certified ISO and familiar with

ISAGO Audits

Represented Organizations in various

Supply Chain Logistics related

conferences

Certifications

Certified Life Coach from ICF 2018

Key Achievements

Responsible for Pharma account for

the movement of export as well import

product in controlled temperature and

coordinating on the envirotainer

movement at DCSC

Providing business solution and

working on the efficient logistics

solution for Pharma companies and

Airlines.

Conceptualized and rolled out the

delivery model making it a revenue

generator, resulting direct increase in

EBITDTA for retail Business in Essar

steel.

Designed and implemented SOP for

the Currency Management Operation

as well managed project of Bullion

movement generating additional

revenue.

Launch of Glacio Cold Chain as

separate product category for cold

chain and established a Logistic

Business Unit generated additional

revenue transforming it to a separate

sustainable product itself.

CURRICULUM VITAE

2

Current Organisation Position: National Manager – Business Development & Key Accounts Key Responsibilities:

To manage the Process / Service of each Key customers of the organization (industrial manufacturing), by implementing SOP’s at initial stages and later or periodically reviewing the processes by way of internal and external KPI’s to achieve high service standards.

Cold chain movement solution by bringing innovation on the fleet design and technology specifically for food and pharma industry.

Maintain account tree of each customer along with an executive summary to have precise listing of key information, future plans, opportunities etc.

Target new areas by Deep / Cross selling opportunities.

New Business development in line with the Business Strategy designed

Supply chain Solutions based on the need of Customers. Position : General Manager – Operations

Key Responsibilities:

Strategy Planning and Execution for Terminal Operation.

Budgeting and responsible for P&L

Warehouse management of 5 lakh sft area including Pharma products and Perishable chambers and leading a strong team of 23 reporting Managers.

Achieving Goals as per defined SLAs with the Pharma customer and Airlines

Ensure Customer Satisfaction by effective Customer Relationship Management and Client Coordination

Manpower Planning and deployment of appropriate staff to various activities as per organizational requirements

Identify new business avenues/ opportunities for expanding the company’s Operations

Project planning and implementation stage wise.

Position : Project Head - Terminal

Key Responsibilities:

Strategy Planning and Execution for Land acquisition.

Setting up the new Common User Oil Terminal at a green field level site.

Project planning and implementation stage wise.

Government approvals on various statuary norms.

Maintaining complete P&L for the Terminal Project Position : Head Logistics – Retail Business

Key Responsibilities:

Core team member for E commerce portal for steel and related product 3

Managing Plant mother Warehouse,Service Centre Ware house, distribution and Port Operations leading a team of 46 Managers and Executives.

Development of quality assurance processes and procedures, forecasting and freight budgeting

Preparation of Operational Budget as well adherence to P & L estimated.

Managed imports of Special steels to India through various ports Warehousing and distribution.

Demand and Supply forecast in coordination with plant production planning team.

Drive the development and cultivation of positive business relationships with the company’s logistics customers and vendors; direct pricing and performance reviews in order to identify service and revenue improvement opportunities and to manage costs

Sourcing, Storage and distribution of third party material from different manufacturing locations across various countries and managing the Imports. Position : Head Operations & CSD

Key Responsibilities:

Development, Implementation and adherence to SOPs agreed upon with various MSP/Banks

Customer Service, Network Expansion, Vault creation, Fleet Management

Call Centre Management for effective Customer Service

Designing innovative operational parameters for safe, secure and cost effective movements

Integration and Management of Interface between technology and manually driven processes

Forecasting and managing the Operational Budget in terms of Operating Cost s.

Position : SBU Head – Logistics

Key Responsibilities:

Branding and Positioning of the Product Called Transafe Indo Trailer in Indian Transportation Market

Responsible for the P&L for Logistics Business, Budgeting and Cost Analysis.

Launching of Cold Chain Operations using Glacio Cold Chain as Brand using companies own fleet.

Recruitment and Development of skilled Manpower as per the requirement.

Setting of Network based on the Operation Plan

Selection and setting up Warehouses as Consolidation centers as per Business Plan. Position : Senior Manager – Operations

Key Responsibilities:

Identification of the Warehouse for Group Company like RIL and IPCL as per the requirements and setting up the entire distribution system ex Warehouse to end user.

Identification, Analysing and understanding the requirement of the Customer and giving them best solution using Road and Rail combination as per the need.

Designing end to end solutions for Ore Exporter right from Transportation using Multimodal combination and CHA activity required at Port.

4

Back Freight & Load Planning.

Vender Development and Fleet Management

Position : Regioal Manager – Operations

Key Responsibilities:

Business Development and managing operations for various 3 PL products including territorial development of first outside country location at Kathmandu.

Coordinating with Airlines authority for managing cargo operations for the entire Mumbai city as Hub for the West Region.

Supervising effectively the warehousing and fleet operations to ensure consignments reach the customers on time and intact.

Earlier Work Experiences :

Dalmia Resorts International Private Limited Senior Executive – Sales, Marketing and Customer Service

Elbee Services Limited Executive Marketing and Sales Personal Details: References: can be provided upon request. Permanent Address: Flat No: Hazel-702 Rosewood Heights Plot No 270 Sector 10 Kharghar Navi Mumbai Pin Code-410210

Linguistic Abilities: English, Hindi, Tamil & Bengali.

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