IYABOBOLA OLUBUNMI SOLANKE
Indianapolis *****
***************@*****.**.**
Phone +1-317-***-****
SKILLS
oAbility to diplomatically convey sensitive facts and follow detailed procedures; good judgment and ability to analyze situations accurately
oHighly analytical, high ethical standards, organized individual with the ability to process details efficiently and accurately and exhibits excellent follow-up
oStrong interpersonal skills with the ability to establish credibility and foster excellent working relationships with internal and external stakeholders
oExcellent knowledge of all Microsoft Office packages, with particular emphasis on Microsoft Excel and PowerPoint
oProficiency in MS office suite
oAbility to maintain excellent interpersonal relationships within the department and at all levels.
EXPERIENCE.
Data Entry Officer / Front Desk Executive Dec 2021 – Oct 2022
Mediatek Global Services
Prepare information for data entry and perform high volume data entry work
Perform entry-level support for the data entry function computers
Entering and updating information into relevant databases and ensuring data is appropriately backed up
Complete clerical functions and data entry tasks
Perform routine clerical and data entry functions
Ensure timely data entry and file management
Provide entry-level administrative support to the data entry function
Perform data entry of new applications
Operate data entry devices to perform a variety of keypunching data entry and verification duties
Established for each client for data entry
Review and verify data prior to entry
Perform daily audits and data entry corrections
Customer Service Representative Dec 2021 – Oct 2019
Mediatek Global Services
Document service history, respond to customers, media partners, vendor's, research and resolve inquiries and analyze requests per policy and procedures to ensure proper action, and maintain routine service per customer
Discuss and respond to brief inquiries regarding media campaign
Issuance of media planning order to media outfit
Review and detailed reconciliation of campaign activities
Maintain and process request for addition changes, deletion of customer names from account record by ensuring that proper documentation is received and investor guidelines are met Communicated by Microsoft outlook and communicator.
Take customer’s brief update over the phone, respond to inquiries about campaign issues
Direct calls or correspondence to proper departments in event information is not available or requires research
Provide excellent customer service and satisfaction
Follow up with calls and other correspondence to enhance customer’s service
EDUCATION
Higher National Dipoma – Accounting
National Diploma - Accounting