Service Representative Customer

VARUNA SINGH-SEEBRATH

■Cell:516-***-**** ■adtwzr@r.postjobfree.com

OBJECTIVE

To continue providing top-performing customer service within an organization where further career development and advancement is encouraged.

EXPERIENCE

Alba Wheelsup International Inc.-USA

Customs Brokerage Co-ordinator 01/2020-9/2022

•Filing ISF's

•Assist with basic Entry Filing

•Pay freight charges via UPS Online/Paycargo/ACH payments

•Communicating with Customs on exams and issues

•Daily monitor of all containers on Customs Exams

•Communication with Steamship lines with issues via online/telephone

JP Morgan Chase & Co. - USA

Associate Banker/Client Services 11/2017 -12/2020

•High volume customer service.

•Maintain client confidentiality according bank bylaws.

•Greet and assist with ATM transactions.

•Account reconciliation for bank, customer and business account

•Simultaneously manage, maintain and complete projects to the assigned deadlines.

Caregiver to family member - Trinidad 08/2012-09/2015

Trinidad and Tobago Unit Trust Corporation – Trinidad

2005-2012

Customer Service Representative/Banker

•Performed all aspects of opening and maintaining a variety of accounts in accordance with bank policy and procedures.

•Managed customer profiles, opened new bank deposit accounts.

•Exercised judgment when dispensing information to maintain confidentiality of sensitive information.

Trinidad and Tobago Group of Professional Associations – Port of Spain, Trinidad 07/2002-06/2005

Office Management and Administrative Support

•Managed schedules, organized office functions, and oversaw daily operations of the office.

•Performed basic accounting functions including cash reconciliations.

First Citizens Bank Ltd. – Port of Spain, Trinidad 01/1982-07/2002

Customer Service Representative/Banker/Human Resource Assistant

•Determined customers' needs and provided solutions related to their banking requirements, and educated customers on the bank's product options and issues.

•Assessed needs of customers, suggesting products and services accordingly

•Assistant to the HR Manager

EDUCATION

NYICD, (New York Institute of Career Development)

11/2018

•Course in Medical Billing and Coding.(NHA certification pending)

•Transcript Received

School of Business & Computer Science - Champs Fleurs, Trinidad

•Advanced Diploma in Business Management – Associate Degree 06/2005-06/2010

University of the West Indies - St. Augustine, Trinidad

•Certificate in Behavioural Psychology 10/1990-05/1991

ADDITIONAL SKILLS

•Advanced typing skills/Basic knowledge in Microsoft Excel/Word/Outlook

References available upon request

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