Jennifer Lawson
**** *. **** ** *** ** Springfield, IL 62703
217-***-**** *******@***.***
HIGHLIGHTS
Office Management Experience Computers & Electronics Clerical Skills Expert at Office Software Payroll and Sales Tax Experience Accounts Receivable and Payable Data Entry Skills Networking and IT Training Education & Training Great Communications Skills Collaboration/Teamwork Teamwork Active Listening & Learning Complex Problem Solving Organization Ambition Critical Thinking
EDUCATION
Lincoln Land Community College, Springfield, IL Associate of Applied Science/Computer Systems /101 credits completed
Graduated: May 17, 2019
Certificate of Completion in Microcomputer Applications May 1992 RELEVANT COURSEWORK
Computer Applications and Concepts; Systems Analysis; Understanding Technology Today; Interpersonal Communications; Intro to Database; Windows 10, Intro to Ethics, Security and Networking; Computer Science Computer Science II, CISCO Academy I, Intro. To Networking, CISCO IT Essentials I, Cisco II Routing and Switching Essentials
Internship at LRS in Network Solutions – ended on May 31st, 2019 HONORS/AWARDS
Associates Degree in Computer Science
Lincoln Land Community College –Presidential Academic Honors and Dean’s List: 3.75 GPA Scholarship from LLCC Alumni
Scholarship from SLICE – Sangamon County
EMPLOYMENT
Levi, Ray and Shoup, Springfield, Illinois
Internship
Feb 25 – May 31st, 2019
Troubleshooting pc software and hardware issues remotely and in person Upgrading software, hardware and operating systems Solving email and printer issues
Installing new hard drives in laptops
Deciding if clients need new pc’s, hardware, software or license renewals Springfield District 186, Springfield, Illinois
Substitute Secretary
October 2015 – October 2016
Manage day-to-day office operations and general inquiries Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals Create, maintain, and enter information into databases Set-up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material Greet visitors and handle their inquiries or direct them to the appropriate person according to their needs Manpower/Seville Staffing, Springfield, IL
Temporary State Worker
June 2014-August 2016
Performed a wide variety of clerical duties including but not limited to: filing, faxing, data entry, scanning, answering phone calls, and purging of old files
Illinois Veterans Advocacy Center, Springfield, Illinois Secretary to the Director
January 2011 – May 2014
Created publications in Microsoft Publisher, as well as letterheads and business cards Organized and filled out not-for-profit paperwork
Helped the Veterans fill out paperwork for service-related benefits Personal Service Company
Office Manager
January 1992 - 2005
Opened and closed the store everyday
Did all credit card transactions
Accounts payable and receivable
Hired and fired employees
Monthly sales tax figures
Daily ledger entries and reconcile bank account
Payroll for 5 employees
Typed out invoices to fax to vendors
Answered the phone all day and took orders from political candidates for political signs etc.